DevSecOps Engineer, Lead

The Opportunity:
Are you looking for an opportunity to leverage your Platform Engineering expertise in a high impact role? Booz Allen has an opportunity to showcase your talents by supporting the United States Air Force. We’re looking for a Platform Engineer to join the team. You’ll help operate a secure, reliable, and highly available Cloud, Managed Hosting, and Developer Platform.

You should thrive in a fast-paced environment, be able to translate business and development team requirements into automated platform solutions. You’ll be responsible for working with a Security and Compliance team and Platform Engineers to implement secure infrastructure features, configurations, and automation to create a dynamic platform-as-a-service for development teams.

You'll use your expertise in DoW impact levels and classifications, AWS cloud, Cloud and Network Security, Containers and Kubernetes, and CI/CD pipelines. You'll use excellent communication skills, be able to work independently while leading others, and be able to work across development teams. You'll work in a fast-paced and agile environment.

Join us. The world can’t wait.

You Have:

• 6+ years of experience with DevOps for Containerized or Kubernetes production systems
• 5+ years of experience with CI/CD and developer workflow automation
• 5+ years of experience with IaC, including Terraform, Terragrunt, or Ansible
• 5+ years of experience with Kubernetes Deployment and GitOps tooling
• 4+ years of experience with Cloud or Network Security architecture
• Experience with DoW, including within cloud architecture, cluster management, security, or networking
• Experience with vulnerability management, dynamic and static code analysis, and hardened AMIs and Container Images
• Secret clearance
• Bachelor's degree
• Ability to obtain a DoW 8570 IAT II Certification within 60 days of start date

Nice If You Have:

• Experience promoting solutions into higher classification environments
• Experience working with or developing Special Access Programs (SAP) mission workloads
• Experience working with FENCES and Keycloak
• Experience with concepts of Service Meshes such as Istio or AWS App Mesh
• Experience with Cloud Native servers, Kubernetes platforms, and container registries
• Experience in multiple cloud service providers (CSP)
• Experience in Identity Authentication and Authorization, including Single-Sign-On, SAML, or OpenID
• Experience managing and configuring Ubuntu, RHEL, or Windows Server operating systems
• TS/SCI clearance
• Associate level cloud Certification

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.
• Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.

The Director of Research Operations – ECHO is responsible for the leadership, oversight, and execution of the Environmental Influences on Child Health Outcomes (ECHO) study at the University of Miami.  This role provides strategic and operational direction to ensure alignment with NIH protocols, institutional policies, and study objectives.  In this capacity, the Director provides direct oversight of ECHO study execution, including clinical operations, data management, regulatory compliance, and multi-site coordination to ensure study performance, data integrity, and adherence to consortium requirements.  The position also provides operational oversight of the SONHS biobehavioral laboratory and associated research infrastructure, supporting both ECHO and faculty-led research initiatives. The Director ensures integration of laboratory, clinical, and research operations, maintaining compliance, operational continuity, and long-term sustainability of the school’s research environment.

CORE JOB FUNCTIONS 

ECHO-Specific Core Job Functions

• Provides leadership and oversight of ECHO study operations to ensure successful execution of research objectives, timelines, and deliverables.

• Develops and implements strategic plans to support ECHO study goals, including coordination of multi-site clinical, laboratory, and data activities.

• Oversees research activities to ensure adherence to ECHO study protocols, regulatory requirements, and quality standards.

• Collaborates with research staff, clinical teams, and institutional partners to coordinate ECHO study execution and resolve operational challenges.

• Monitors ECHO study progress, identifies barriers to performance, and implement solutions to maintain alignment with study milestones.

• Oversee ECHO data collection, management, and reporting processes to ensure data integrity and compliance with NIH and institutional standards.

• Supports preparation and development of ECHO scientific outputs, including manuscripts, reports, and presentations.

• Coordinates ECHO regulatory activities, including IRB submissions, protocol implementation, and adherence to institutional and federal requirements.

• Serves as a liaison between the University of Miami site and national ECHO program leadership to ensure alignment with study expectations and requirements.

School-Specific Core Job Functions (SONHS)

• Provides oversight of biobehavioral laboratory operations supporting school-based research activities, including ECHO and faculty studies.

• Provides oversight of biospecimen collection, processing, storage, and shipment within the SONHS laboratory environment.

• Ensures compliance with biosafety standards, laboratory protocols, and regulatory requirements related to human subjects’ research and laboratory operations.

• Provides leadership and direction to research staff and managers supporting laboratory and research infrastructure functions within the school.

• Coordinates laboratory integration with school research operations to maintain operational efficiency and continuity.

• Supports development and maintenance of research infrastructure, laboratory systems, and operational processes within SONHS.

• Stays current with developments in the field and integrates relevant advancements into laboratory and research operations.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

Bachelor’s Degree in relevant field

Master’s degree or PhD in relevant field, preferred

Certification and Licensing:

Not Applicable

Experience:

Minimum 5 years of relevant experience.  The candidate must be fluent in English and Spanish, and preference will be given to individuals with experience in managing large-scale maternal-child health and/or health disparities research.

Knowledge, Skills and Attitudes:

• Knowledge of clinical research operations, laboratory processes, and regulatory requirements

• Ability to direct, manage, and evaluate complex research programs

• Ability to coordinate multidisciplinary teams across clinical, laboratory, and data domains

• Strong understanding of NIH-funded research and human subjects research regulations

• Ability to analyze and solve complex operational and research-related problems

• Strong organizational, analytical, and communication skills

• Ability to work independently and manage competing priorities in a dynamic research environment

DEPARTMENT ADDENDUM

ECHO-Specific Department Functions 

1. ECHO Study Leadership and Oversight

• Provide overall leadership of the ECHO study, ensuring alignment with NIH protocols, study timelines, and performance expectations

• Oversee coordination of participant recruitment, retention, and follow-up activities across clinical sites

• Monitor study progress and ensure achievement of enrollment targets and study milestones

• Facilitate communication between local research teams and national ECHO program leadership

2. ECHO Research Operations and Coordination

• Oversee research operations through coordination with operational leadership to ensure efficient execution of ECHO study activities

• Ensure appropriate staffing coordination, scheduling, and workflow alignment across study functions

• Monitor operational performance and implement process improvements to support study efficiency and consistency

3. ECHO Regulatory and Compliance Oversight

• Ensure adherence to NIH regulations, IRB requirements, Good Clinical Practice (GCP), and institutional policies

• Oversee regulatory documentation, reporting, and audit readiness

• Coordinate implementation of protocol updates, change memos, and compliance requirements

4. ECHO Data Oversight and Integrity

• Collaborate with Data Manager to ensure accurate data collection, entry, and reporting

• Ensure data quality control procedures are followed and maintained

• Support integration of data systems with study operations

5. ECHO Collaboration and Scientific Contribution

• Collaborate with the Principal Investigator and research team to support study design, execution, and dissemination

• Contribute to manuscript preparation, reporting, and scientific presentations

• Participate in local and national ECHO meetings and collaborative activities

School-Specific Department Functions (SONHS)

1. School Research Infrastructure and Laboratory Oversight

• Provide operational oversight of the SONHS biobehavioral laboratory supporting ECHO and faculty research initiatives

• Ensure proper collection, processing, storage, and shipment of biospecimens in accordance with study and institutional protocols

• Maintain laboratory compliance with biosafety, regulatory, and institutional standards

• Coordinate integration of laboratory workflows with clinical research operations and study execution

2. Faculty Research and Infrastructure Support

• Support faculty research by translating study design into executable laboratory workflows

• Evaluate feasibility, resource allocation, and infrastructure requirements for studies utilizing SONHS laboratory resources

• Establish operational workflows connecting laboratory, clinical, and research reporting systems

3. Laboratory Systems and Compliance Development

• Develop and maintain laboratory SOPs, training systems, and compliance documentation

• Identify infrastructure gaps and implement structural improvements to support long-term research sustainability

• Ensure laboratory readiness for audit, regulatory review, and ongoing research support

4. School Staff Leadership and Development

• Provide leadership and guidance to research staff across laboratory and operational roles within the school

• Support training, onboarding, and development of research personnel supporting SONHS research activities

• Promote alignment of staff activities with laboratory and research infrastructure standards

The University of Miami is recognized as one of the nation’s premier research institutions and academic health systems and is among the largest employers in South Florida.

With more than 20,000 faculty and staff, the University is committed to excellence and guided by a mission to positively impact the lives of students, patients, and communities locally and globally.

We are dedicated to fostering a culture where every individual feels valued and empowered to contribute meaningfully. United by shared values, the University community works together to build an environment defined by purpose, collaboration, and service.

The University of Miami is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported, and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

Position Responsibilities
As a Staff Engineer, you will:

• Focus on a few key areas and provide leadership to the engineering teams.
• Own complete solution across its entire life cycle.
• Design and implement messaging and UI applications using the Java platform and Open Source frameworks.
• Collaborate with engineering team to define the overall system architecture, ensuring scalability, fault tolerance, and performance optimization.
• Act as a technical and thought leader for domains like Messaging, GraphQL API, or data streaming.
• Influence and build vision with product managers, team members, customers, and other engineering teams to solve complex problems for building enterprise-class business applications.
• Accountable for the quality, usability & performance of the solutions.
• Implement monitoring and logging solutions to track system performance and troubleshoot issues.
• Lead in design sessions and code reviews to elevate the quality of engineering across the organization.
• Utilize programming languages like Java, SQL, and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of Azure tools and services.
• Mentor more junior team members professionally to help them realize their full potential.
• Consistently share best practices and improve processes within and across teams.

Qualifications

• Fluency and Specialization with modern languages such as Java, including object-oriented design.
• Experience in building products using micro-services oriented architecture and extensible APIs.
• Experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems.
• Experience containerizing applications using Docker or Kubernetes (AKS preferred)
• Experience designing and implementing performance testing with tools such as JMeter or LoadRunner
• Familiarity with continuous delivery and infrastructure as code.
• Experience in leveraging Powershell scripting
• Understanding of Monitoring Portals such as Splunk or Application Insights
• Understanding of Security Protocols & Products: Active Directory, Windows Authentication, SAML, OAuth
• Strong familiarity with GraphQL web services
• Experience and passion for documentation and mentoring junior developers
• Understanding of CI/CD tooling like Jenkins, Gradle, and Artifactory
• Strong problem-solving ability
• Hands-on experience with real-time event-steaming platforms such as Apache Kafka
• Familiarity with NoSQL and Graph databases
• Experience writing unit tests using common testing frameworks and actively contributing to code quality
• Ability to excel in a fast-paced, startup-like environment
• Knowledge of developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication)

Experience

• 6+ years of professional software development experience
• 3+ years of experience with architecture and design
• 3+ years of experience with AWS, GCP, Azure, or another cloud service
• 4+ years of experience in open source frameworks

Education

• Bachelor’s degree in Computer Science, Information Systems, or equivalent education or work experience

Annual Salary

$115,000.00 - $230,000.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

GEICO will consider sponsoring a new qualified applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose.

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

Our Senior Staff Engineer works with our Staff and Sr. Engineers to innovate and build new systems, improve and enhance existing systems and identify new opportunities to apply your knowledge to solve critical problems. You will lead the strategy and execution of a technical roadmap that will increase the velocity of delivering products and unlock new engineering capabilities. The ideal candidate is a self-starter that has deep technical expertise in their domain.

Position Responsibilities 

As a Senior Staff Engineer, you will:

• Provide technical leadership to multiple areas and provide technical and thought leadership to the enterprise
• Collaborate across team members and across the tech organization to solve our toughest problems
• Deliver High-Quality services and software for a variety of domains
• Accountable for the quality, usability, and performance of the solutions Utilize programming languages like Java, C#, or other object-oriented languages, SQL, and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of Azure/AWS/GCP tools and services
• Be a role model and mentor, helping to coach and strengthen the technical expertise and know-how of our engineering and product community. Influence and educate executives
• Consistently share best practices and improve processes within and across teams
• Analyze cost and forecast, incorporating them into business plans
• Determine and support resource requirements, evaluate operational processes, measure outcomes to ensure desired results, and demonstrate adaptability and sponsoring continuous learning

Qualifications

• Exemplary ability to design, perform experiments, and influence engineering direction and product roadmap
• Proven expertise in designing and developing microservices using graphQL, gRPC,  Java, Python, Kafka, with a deep understanding of both API and event-driven architectures.
• Proven experience designing and delivering highly-resilient event-driven and messaging based solutions at scale with minimal latency.
• Deep hands-on experience in building complex SAAS systems in large scale business focused systems, with great knowledge on Docker and Kubernetes
• Fluency and Specialization with at least two modern OOP languages such as Java, C#, C++, or Python including object-oriented design
• Familiarity and comfort with front-end technologies as well as back-end, including technologies like React, Flutter, Angular, Html, Javascript.
• Great understanding of open-source databases like MySQL, PostgreSQL, etc. And strong foundation with No-SQL databases like Cosmos, Cassandra. Apache Trino etc.
• In-depth knowledge of CS data structures and algorithms
• Ability to excel in a fast-paced, startup-like environment
• Knowledge of developer tooling across the software development life cycle (task management, source code, building, deployment, operations, real-time communication)
• Experience with Micro-services oriented architecture and extensible REST APIs
• Experience building the architecture and design (architecture, design patterns, reliability, and scaling) of new and current systems
• Experience in implementing security protocols across services and products: Understanding of Active Directory, Windows Authentication, SAML, OAuth
• Fluency in DevOps Concepts, Cloud Architecture, and DevOps Operational Frameworks
• Experience with application monitoring tools and performance assessments

Annual Salary

$130,000.00 - $260,000.00

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

As passionate about our people as we are about our mission.

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

Job At-A-Glance

The Summer Internship Program spans 12 weeks (May 26 – August 14) and offers paid hourly positions averaging 40 hours per week. Interns gain invaluable hands-on experience in a professional environment centered around digital banking software and technology.

In addition to your regular responsibilities, you’ll participate in networking events, attend professional development workshops, and present to our Executive Leadership Team at the program’s conclusion. Successful completion of the internship could potentially lead to a full-time position upon graduation.

This role operates on a hybrid basis, requiring in-office presence three days per week. .

A Typical Day

We’re seeking passionate individuals with strong technical aptitude and problem-solving skills. As a Software Engineering/Data Science Intern, you’ll collaborate with engineering teams on impactful projects that align with your skills and interests.

Examples of past intern projects include:

• Configuring values and deploying foundational platform extensions.
• Contributing to enhancements or extensions of the Iso Framework.
• Engaging in front-end coding, researching innovative product concepts, and evaluating existing projects for modernization.
• Building data pipelines and visualization dashboards for operational insights.

What You’ll Do

• Design, code, and test software applications.
• Analyze and visualize data using Python, SQL, or R.
• Participate in Agile sprints and code reviews.
• Research new technologies to improve platform performance.

What You’ll Bring

• Currently pursuing a degree in Computer Science, Data Science, or related field.
• Experience with Python, JavaScript, or C#.
• Familiarity with data visualization tools (Power BI, Tableau) and databases.
• Strong analytical and communication skills.

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Our Culture & Commitment:

We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements

As passionate about our people as we are about our mission.

Why Join Q2?

Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology—and we do that by empowering our people to help create success for our customers.

What Makes Q2 Special?

Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.

SUMMARY

Q2 is seeking an ambitious and adaptable Software Developer with hands-on experience in team-based development. In this role, you will actively contribute to the design, development, implementation, and support of custom software solutions across the Q2 platform. You will work on both front-end and back-end components, integrating with internal systems and external services, ensuring that every solution is robust, scalable, and aligned with business needs. This role offers the opportunity to deepen your technical expertise while collaborating closely with peers, gaining exposure to a variety of technologies, and learning how to deliver high-quality software in a dynamic and fast-paced environment.

A Typical Day:

• Design, implement, integrate, and test software solutions of moderate complexity.
• Deliver solutions in live production systems individually and collaboratively.
• Support and maintain custom features, with occasional on-call availability.
• Ensure adherence to security, availability, confidentiality, and privacy policies.
• Assist and mentor teammates, providing technical guidance and best practices.

Bring Your Passion, Do What You Love. Here’s What We’re Looking For:

• Typically requires a Bachelor's degree in Software Development, Computer Science or equivalent experience and may require up to 2 years of related experience; or an advanced degree without experience.
• Proficiency in C# and SQL
• Experience with AWS hosted projects is a plus
• Node.JS Experience a plus
• Passion for applying good design principals while exercising pragmatism to keep deadlines
• Strong analytical and problem-solving skills
• Effective communication skills
• Experience contributing in an Agile development environment
• Experience with CI/CD a plus
• Good interpersonal skills
• Ability to work flexible hours when necessary for deadlines and off-hours installations

This position requires fluent written and oral communication in English.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Health & Wellness

• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”

Click here to find out more about the benefits we offer.

Our Culture & Commitment:

We’re proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare—offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact—in the industry and in the community.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status.

Applicants in California or Washington State may not be exempt from federal and state overtime requirements

Sr Data Engineer - GE07BE

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.   

The Hartford seeks energetic and passionate AI Platform Engineers to build AI Operations (AIOps, MLOps, FMOps, LLMOps) services for our AI Platform team. Our team supports data science and business teams across the enterprise, driving streamlined processes and smarter decision-making in functions like Actuarial, Product, Underwriting, and Sales. As an AI Engineer within the AI Operations organization, you will play a significant role in delivering modern and sustainable data science products generating meaningful outcomes for the enterprise. 

We are looking for talent who embraces our core values: 

Solution-Oriented: We build solutions, not just models, focusing on end-to-end business problems and systems design. 
Trust and Transparency: We collaborate closely with partners, mindful of their capacity to absorb change. 
Reliability: Our products come with full monitoring solutions to ensure they deliver as expected. 
Influence through Humility: We listen carefully to our customers and become partners in problem-solving. 
Practical and Evolutionary: We deliver minimally viable products first and expand their sophistication over time based on feedback. 

This role can have a Hybrid or Remote work arrangement.  Candidates who live near one of our office locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday).  Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise. 

Responsibilities:

Develop value-added features tailored to company specific work, above and beyond the core capabilities of the cloud platform and relevant vendor tools.

Research, experiment with, and implement suitable GenAI algorithms, tools, and technologies.  

Explore new services and capabilities in AWS, Google Cloud Platform, and Azure to support GenAI and ML services.

Enhance platform functionality with strong engineering expertise in AI, ML, Agentic Frameworks, and modern data technologies.

Develop and promote best practices in AI, ML, and data engineering across teams.

Architect and design end-to-end solutions at a component level.

Collaborate with partners in Enterprise Data, Data Science, Business, Cloud Enablement Team, and Enterprise Architecture teams.

Manage engineering tasks, driving execution, and optimizing workflows with minimal guidance.

Provide technical mentorship and career growth opportunities for team members.

Review work of systems-level engineers to calibrate deliverables against project and business expectations.

Qualifications:

• Bachelor's degree in Computer Science, Computer Engineering, or a technical field.

• 8+ years building and shipping software and/or platform solutions for enterprises.

• Programming experience with Python is preferred.

• 3+ years of experience with Terraform.

• Experience building libraries, frameworks or platforms used across multiple teams is a plus.

• Proven experience with Google Cloud Platform (GCP).

• Experience with GCP BigQuery, Cloud Functions, AI Platform, API Gateway, GKE/Docker is a must.

• Proven experience in working with other cloud providers such as AWS cloud is a plus.

• Experience with CI/CD pipelines, Automated Testing, Automated Deployments, Agile methodologies, Unit Testing, and Integration Testing tools.

• Experience with building scalable serverless applications (real-time/batch) using cloud technologies.  GCP is a plus.

• Knowledge of distributed NoSQL database systems and data engineering, ETL technology.

• Conversational UX/UI design (chatbots) and Human-Agent-Interaction (HAI) is a plus.

• Experience with IR, vector embedding, and Hybrid/Semantic search technologies.

• Knowledge about customization techniques across various stages of the RAG pipeline, including model fine-tuning, retrieval re-ranking, HNSW, and product quantization is a plus.
• Experience with embeddings, ANN/KNN, vector stores, database optimization, & performance tuning is a plus.
• Experience with LLM orchestration frameworks like Langchain, LlamaIndex, LangSmith, LangGraph, Google Agent Development Kit, is a plus.
• Experience with Generative AI Guardrails, responsible AI, adversarial attack mitigation, and red teaming is a plus.
• Foundational understanding of Natural Language Processing and Deep Learning.
• Excellent problem-solving skills and the ability to work in a collaborative team environment.
• Excellent communication skills.

Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford’s total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$117,200 - $175,800

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us | Our Culture | What It’s Like to Work Here | Perks & Benefits

Job Details:

Job Description:

This position is in the Logic Technology Development team working in one of the most advanced semiconductor cleanroom facilities in the world.

You will be designing, executing, and analyzing experiments necessary to meet engineering specifications for their process.

What we offer:

We foster a collaborative, supportive, and exciting environment where the brightest minds in the world come together to achieve exceptional results. We give you opportunities to transform technology and create a better future, by delivering products that make the world a better place.

Benefits:

We provide benefits that promote a healthy, enjoyable life: excellent medical plans, wellness programs, and amenities, time off, recreational activities, discounts on various products and services, and many more creative rewards that make Intel a Great Place to Work.

What we do:

The Logic Technology Development (LTD) organization delivers the latest process technology innovations to drive Intel's amazing product roadmap.

What you will be considered for:

LTD Advanced Device Development Engineers are responsible for leading scientific research enabling the manufacture of innovative device architectures, including but not limited to:

• Set advanced device performance targets for Process Design Kit releases and Interface with Design and Foundry partners to address circuit-level issues
• Assess Silicon-to-Simulation health and readiness for High Volume Manufacturing
• Define robust test structures and test programs to validate advanced design rules and reliably extract key device parameters
• Use Statistics, Data Mining, and other data analysis techniques to collect, explore, and extract insights from Electrical-test, yield, and fab data to define future development direction

Qualifications:

You must possess the minimum qualifications below to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates. The experience listed below would be obtained through a combination of your schoolwork/classes/ experimental research and/or relevant previous job and/or internship experiences.

Minimum Qualifications:

• Must possess a Bachelors degree in electrical engineering (EE), electrical and computer engineering (ECE), electrical engineering and computer science (EECS)directly related to Semiconductor field with 3+ years of industry experience in the Semiconductor field, including:
• Semiconductor materials, fabrication, and device physics
• Electrical characterization of Semiconductor Devices (transistor, diode, etc.)

OR

• Must possess a Masters degree in electrical engineering (EE), electrical and computer engineering (ECE), electrical engineering and computer science (EECS) or directly related to Semiconductor field with 2+ years of industry experience in the Semiconductor field, including:
• Electrical characterization of Semiconductor Devices (transistor, diode, etc.)
• Semiconductor materials, fabrication, and device physics

Preferred Qualifications:

• Ph.D. degree in electrical engineering (EE), electrical and computer engineering (ECE), electrical engineering and computer science (EECS) directly related to Semiconductor field with 6+ months of industry experience or classwork in the Semiconductor field, including:
• Semiconductor materials, fabrication, and device physics
• Electrical characterization of Semiconductor Devices (transistor, diode, etc.)
• Advanced Transistor Device Structures and Device Physics
• Process monitoring Test structures design and layout experience
• Device and circuit simulation
• Statistical Process Control (SPC) or Design of Experiments (DOE) principles and engineering analysis tools
• Expertise in database structures, research methods, machine learning, analytics packages (i.e., JMP, MATLAB, Octave), scripting languages (i.e., Python, JSL, Perl, TCL), or programming languages (i.e., SQL, C/C++)

For information on Intel’s immigration sponsorship guidelines, please see Intel U.S. Immigration Sponsorship Information

Job Type:

Experienced Hire

Shift:

Shift 1 (United States of America)

Primary Location:

US, Oregon, Hillsboro

Additional Locations:

US, California, Santa Clara

Business group:

Intel Foundry strives to make every facet of semiconductor manufacturing state-of-the-art while delighting our customers -- from delivering cutting-edge silicon process and packaging technology leadership for the AI era, enabling our customers to design leadership products, global manufacturing scale and supply chain, through the continuous yield improvements to advanced packaging all the way to final test and assembly. We ensure our foundry customers' products receive our utmost focus in terms of service, technology enablement and capacity commitments. Employees in the Foundry Technology Manufacturing are part of a worldwide factory network that designs, develops, manufactures, and assembly/test packages the compute devices to improve the lives of every person on Earth.

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Benefits

We offer a total compensation package that ranks among the best in the industry. It consists of competitive pay, stock bonuses, and benefit programs which include health, retirement, and vacation. Find out more about the benefits of working at Intel.

Annual Salary Range for jobs which could be performed in the US: $116,010.00-228,070.00 USDThe range displayed on this job posting reflects the minimum and maximum target compensation for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific compensation range for your preferred location during the hiring process.

Work Model for this Role

This role will require an on-site presence. * Job posting details (such as work model, location or time type) are subject to change.

*

ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.

RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE REQUIRED FOR START: YesCLEARANCE TYPE: SecretTRAVEL: Yes, 25% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman’s Mission Systems sector is looking for a Programs Director to support the ACA (Advanced Communications Apertures) Operating Unit based in Baltimore Maryland.

This profit and loss Program Director position is responsible for communications aperture programs within the O/U.  The primary product family is high band communications terminals for advanced platforms.  Given our extensive growth potential in this area, our emphasis going forward for this role will be on execution of a major classified EMD program along with follow-on and adjacent capture responsibilities.

The primary objective will be the delivery of all contractual requirements on cost and on schedule, while achieving all technical requirements and maintaining customer intimacy to support value creation strategies and actions.  The individual will lead a cross-functional organization aligned to common program performance goals.

Program Directors are responsible for leading all phases of the program life cycle from inception (proposal development) through startup, execution, and completion (contract closeout).  Primary responsibilities are the management of cost, schedule, and technical performance of company programs or subsystems and include, but are not limited to:

• Cultivating customer relationships and intimacy to develop further opportunities within the customer community
• Developing new business opportunities through long term strategic planning, capture planning, and development of proposals and business plans
• Establishing a program organization that effectively addresses customer requirements and incorporates the necessary internal and external sub-organizations
• Leading and directing cross-functional Integrated Program Teams (IPT) to meet program cost, schedule and technical performance objectives
• Measuring and reporting program performance
• Delivering presentations to customers, executive management and other program stakeholders
• Participating in the negotiation of contracts, contract changes, specifications, operating budgets, schedule milestones, and key terms and conditions.
• Establishing design concepts, criteria, and engineering efforts for product research, development, integration and test.
• Creation, review and finalization of the program Statement of Work
• Identification, distribution, tracking, and completion of program requirements
• Establishment and management of the program and subordinate baselines
• Development and adherence to budget baselines utilizing Earned Value Management (EVM) or similar cost & schedule control methodologies and tools
• Identifying, allocating and managing program resources, including workforce planning
• Managing Government/customer supplied property or information (GFE, CFE, etc.)
• Managing suppliers to meet program objectives.
• Adherence to all internal processes, policies, and applicable industry standards
• Ensuring program team understands and adheres to contract scope, and manages change through control board activities
• Development and adherence to master plans and schedules
• Conducting thorough risk & opportunity management practices including identification, mitigation and realization

Basic Qualifications:

• Bachelor’s Degree and 15 years, or Master’s and 13 years’ experience supporting U.S. Government contracts and customers and/or project management in other industries
• 10  years of experience leading the performance of tasks on schedule, at cost and achieving all requirements as either project lead, integrated program team or cost account manager
• 10  years of demonstrated success leading teams/and or organizations to achieve a common goal
• Working Knowledge of AESA antennas, military communications systems or optical systems
• Active DoW Secret clearance OR DoE equivalent with the ability to have SCI and SAP clearances; Must be eligible for Top Secret

Preferred Qualifications:

• The ability to apply knowledge, insights and understanding of business and financial concepts, tools and processes to the benefit of program decisions, actions, and performance.
• Insight into customer technical and business (financial, political, cultural) requirements and the ability to shape customer expectations with a solution that satisfies their needs and is advantageous to the company.
• The ability to manage communications with stakeholders through organized processes to ensure that program information is defined, collected, shared, understood, stored and retrieved in a manner that effectively meets program and stakeholder needs
• The ability to identify and address program impacts through a systematic, proactive, approach to issue and problem resolution that identifies, communicates, monitors, and promptly resolves conflicts across all levels of the program.
• The ability to manage the maintenance and support of delivered products including spares availability; product reliability, maintainability, and testability; support equipment; modeling and simulation; training systems; prognostics and health management; field and fleet support; and program support management.
• The ability to initiate, develop, integrate, execute, direct and control program plans and cost and schedule baselines that meet both program contractual requirements and stakeholder expectations.
• The ability to recognize and respond to customer needs in order to develop additional sales that support organizational objectives.
• The ability to identify, orchestrate, coordinate and controls the management activities and processes that integrate program interdependencies throughout their life cycle to achieve successful program completion.
• The ability to define proposal strategy, lead proposal teams, analyze and shape RFPs, produce and deliver winning proposals, effectively track and incorporate Review Team comments and findings, and manage post-proposal submittals (orals, finding responses).
• The ability to plan and execute a project quality management system to satisfy quality requirements and create a project value system which emphasizes prevention over inspection and continuous process improvement
• The ability to define, document, analyze, trace, prioritize, and confirm requirements throughout the entire program life cycle.
• The ability to plan for, identify, estimate, cost, acquire, schedule, and retire resources needed to satisfy program requirements within organizational constraints.
• The ability to address program uncertainty through an organized and analytical forward looking approach that identifies risks and opportunities, determines appropriate handling plans, and manages, controls, and communicates risks and opportunities throughout the lifecycle of the program.
• The ability to effectively plan, define, establish, communicate, monitor, and control scope to ensure that all of the work required and only the work required is performed.
• The ability to identify, select, direct and manage subcontract and supply chain elements of the program in a manner that supports program goals and company strategy.
• The ability to establish and apply a technical performance baseline to monitor and compare key program technical performance measures, assess program and product status, and take appropriate action to maintain conformance with the baseline.
• Consistently makes time to seek and incorporate input from customers and understand their expectations. Demonstrates commitment and energy to meet customer needs. Builds strong relationships with strategic partners and key suppliers. Guides program team and support functions on how to take action to satisfy customer expectations.

Primary Level Salary Range: $214,100.00 - $321,100.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

RELOCATION ASSISTANCE: Relocation assistance may be availableCLEARANCE REQUIRED FOR START: YesCLEARANCE TYPE: SecretTRAVEL: Yes, 10% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

At the heart of Defining Possible is our commitment to missions. In rapidly changing global security environments, Northrop Grumman brings informed insights and secure technological solutions to enable strategic objectives. We’re looking for innovators, who can help us keep building on our wide portfolio of secure, affordable, integrated, and multi-domain systems and technologies that fuel those missions. By joining in our shared mission, we will support yours of expanding your personal network and developing skills, whether you are new to the field or an industry thought leader. At Northrop Grumman, you will have the resources, support, and team to do some of the best work of your career.

IT Technicians, We Want You!

The Northrop Grumman Classified Solutions team is seeking experienced End User Support to join its dynamic team of technical professionals on the Third Shift. The qualified applicant will become part of Northrop Grumman’s Aeronautics Systems support team at our Palmdale, CA location.

This is a third shift position, requiring the selected candidate to work from Monday through Thursday on-site in Palmdale, CA from 9:00PM to 7:00AM local.

Note: Due to the classified nature of the work being performed, this position does not offer any virtual or telecommute working options. Applicants are encouraged to apply, only if they are willing to work on-site.

Responsibilities will include but not be limited to the following:

• Provides technical support for computers and associated networks.
• Installs, troubleshoots, services, and repairs of personal computers, related PC software, telephones, cables, and connectors. Connects personal computers and terminals to existing data networks. Performs basic PC setups.
• Instructs and assists users in the use of personal computers and networks. Investigates information, network, and communications needs of users, and makes recommendations regarding software and hardware purchases. Maintains trouble logs.
• Completes paperwork and other tasks needed to satisfy Security requirements. Successfully follows all Security regulations, guidelines, and processes regarding the installation, maintenance, and retirement of PCs and PC-related hardware and software. Works with Security to remediate classified or unclassified data spillage incidents.
• Coordinates with users, service desk, server administrators, network engineers, and customer and IT management.
• Reviews the trouble ticket queue to identify issues that need to be addressed. Works through the ticket queue without intervening management direction (self-motivated). Resolves tickets within established SLAs. Raises issues that require management attention or involvement.
• Establishes and maintains high levels of customer satisfaction according to defined objectives while adhering to established policies.
• Works with system administrators and other staff to resolve support issues, escalating where appropriate.
• Participates in new installations, testing and special projects as needed.
• May spend portions of the day away from the desk when supporting users and moving equipment.
• Exhibits good communication skills, an energetic approach, and patience with customers.
• Use your technical understanding of Information Technology Infrastructure Library (ITIL) and Information Technology Service Management (ITSM) Operations, including Service Desk, Desktop, Network, Telecommunications, Data Center, Application Support, Service Level Management, and other areas of IT Operations.
• Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.
• Diagnoses, identifies, isolates and analyzes problems utilizing historical database records.
• Route calls to product line specialists. Maintains and updates records and tracking databases.
• Alerts management to recurring problems and patterns of problems.

This position may filled at a higher level based on the qualifications listed below.

Basic Qualifications for Level 1:

• Master’s or Bachelor's degree with 0 years of experience; OR an Associate’s degree with 2 years of relevant experience; OR a High School Diploma (or equivalent) with 4 years of relevant experience is required
• Must have a DOD 8140 security certification (examples: Security+ CE or greater)
• Candidates must have a current DOD Secret level security clearance (at a minimum) with the ability to obtain and maintain a DOD Top Secret clearance in order to be considered
• Candidates must have the ability to obtain, and maintain, access to Special Programs as a condition of continued employment
• Experience in Microsoft Windows Desktop Operating Systems, Microsoft Office Product Suites, and remote deployment methods

Basic Qualifications for Level 2:

• Master’s degree with 0 years of relevant experience; OR a Bachelor's degree with 2 years of relevant experience; OR an Associate’s degree with 4 years of relevant experience; OR a High School Diploma (or equivalent) with 6 years of relevant experience is required
• Must have a DOD 8140 security certification (examples: Security+ CE or greater)
• Candidates must have a current DOD Secret level security clearance (at a minimum) with the ability to obtain and maintain a DOD Top Secret clearance in order to be considered
• Candidates must have the ability to obtain, and maintain, access to Special Programs as a condition of continued employment
• Experience in Microsoft Windows Desktop Operating Systems, Microsoft Office Product Suites, and remote deployment methods

Preferred Qualifications:

• Bachelor’s degree
• Active DOD Top Secret, SCI, or SAP/SAR access is preferred
• 3 years of experience with IT related hardware in a classified environment
• Microsoft Certifications (MCP, MCSE or MCSA) a plus
• Proficiency in remote administration and troubleshooting of desktop PCs, SCCM, PowerShell
• Experience with thin clients
• Experience in Active Directory configuring user and computer accounts
• Cross-platform experience (i.e. two or more: Windows, Linux, Solaris, OSX, UNIX, etc.)
• Experience supporting VMware VDI (Virtual Desktop Infrastructure)
• Knowledge of Windows operating systems, Active Directory administration, and LAN/WAN networking

We offer flexible work arrangements, phenomenal learning opportunities, exposure to a wide variety of projects and customers, and a very friendly team environment.  Our Employee Resource Groups (ERGs) offer opportunities to be a friend, be active, be a volunteer, be a leader, be recognized, and to be yourself.  At Northrop Grumman, we are on the cutting edge of innovation.  Our diverse portfolio of programs means there are endless paths to cultivate your career.  We also offer exceptional benefits/healthcare, a 9/80 work schedule, and a great 401k matching program.  Come join us!

Primary Level Salary Range: $57,300.00 - $85,900.00Secondary Level Salary Range: $69,000.00 - $103,400.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit http://www.northropgrumman.com/EEO. U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.