Modivcare

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

Modivcare is looking for an experienced Senior React Native Engineer to join our team. In this role, you will be responsible for the design, development, and support of new software applications. You will work closely with business stakeholders and IT support staff to implement software solutions, document requirements, and ensure the final product meets user needs.

This role…

• Leads all stages of the software development lifecycle, including design meetings, data layouts, implementation, testing, deployment, and maintenance.
• Architects software solutions and prepares functional and design documentation, including user requirements, unit test plans, and user documentation.
• Participates in code reviews, conducts unit and functional testing, and partners with QA to resolve bugs.
• Develops new software using various programming and scripting languages, business process toolsets, and data modeling/reporting tools.
• Maintains and enhances business applications in both client-server and web-based environments.
• Collaborates with stakeholders to set policies for coding, review, and design.
• Provides technical expertise to support teams in resolving customer issues.
• Works within an agile development methodology and performs the role of scrum master.
• Identifies and resolves software performance issues.
• Delivers product demonstrations to leadership and stakeholders.
• Conducts periodic technology overview and training sessions.
• May lead projects and perform other duties as assigned.
• Occasional business travel may be required.

We are interested in speaking with individuals with the following…

• Education & Experience:

• Bachelor's Degree in Computer Science, MIS, or related technical field required.

• Seven (7) plus years of related industry experience required.
• Previous experience in the healthcare or insurance industry preferred.

• Or equivalent combination of education and/or experience.

• Technical Skills:

• Expert in React Native with a proven track record of building and maintaining mobile applications for both iOS and Android.

• Proficient in React and familiar with AI-assisted development tools and workflows (preferred).
• Strong familiarity with backend services, REST APIs, and AWS cloud infrastructure.
• Experience with CI/CD pipelines, source control (Git), and branching strategies.
• Solid understanding of testing frameworks, test-driven development, and automated QA practices.
• Knowledge of performance monitoring, mobile analytics, and observability tools.
• Bonus: Exposure to HIPAA compliance, secure data exchange, and healthcare interoperability.
• Proficient in enterprise relational databases (MS SQL Server, Oracle, or DB2).
• Strong familiarity with UI technologies including HTML, CSS, JavaScript, TypeScript.

• Strong familiarity with Figma UX/UI design tool.

• Additional Skills:

• Strong problem-solving and analytical capabilities.

• Effective verbal and written communication skills.
• Demonstrated success collaborating across departments.
• High responsiveness to evolving business needs.
• Recognized as a subject matter expert on software tools and release processes.

Salary: $116,700.00 - $160,400.00

Bonus eligible based on individual and compnay performance.

Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received.  We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. 

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

• EEO is The Law - click here for more information
• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
• We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at [email protected]

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you!

Modivcare is looking for an experienced IT Telecommunications Engineer IV to join our team. This position is responsible for the design, development, integration, and support of advanced contact center solutions using Genesys Cloud (CX) technologies. This role combines deep technical expertise with strategic understanding of customer experience, ensuring scalable, reliable, and high-performing systems that align with organizational goals.

This role…

• Configure and manage Genesys Cloud routing, queues, agent profiles, permissions, and reporting.
• Provide support for the organization's CCaaS (Genesys Cloud CX) platform.
• Expert experience with Genesys Cloud Architect, Genesys Cloud APIs, and Data Actions.
• Familiarity with CI/CD pipelines with version control (Git) and strong knowledge of REST APIs, JSON, OAuth, and microservices architectures.
• Designs and maintains contact center infrastructure including IVR/IVA omni-channel flows (chatbots, digital channels, and routing logic).
• Participates in projects and new initiatives between telecom carriers, network, developers and telecom teams.
• Provides support for contact center related technologies like reporting, outbound campaigns, and WFM.
• Partners with telecom service vendors (Bandwidth, Veridas, Twilio, Google) on offerings and supports a combination of infrastructure design and maintenance.
• Works with network and server teams, and other IT departments to support and provision necessary infrastructure for telecom environments.
• Develops and maintains disaster recovery and business continuity plans for telecom and contact center systems, including regular testing and updates to ensure resilience in the event of disruptions.
• Continuously monitors and optimizes the performance of telecom and contact center systems, identifying and addressing bottlenecks, inefficiencies, and areas for improvement and optimization.
• Implements quality assurance processes for telecom services and contact center interactions, including monitoring call recordings, analyzing performance metrics, and providing feedback and coaching to improve service quality and customer satisfaction.
• May support projects and perform other duties as assigned.

We are interested in speaking with individuals with the following…

• Bachelor's Degree preferred.
• Seven (7) plus years overall Telecom experience.
• Or equivalent combination of education and/or experience.
• Must have extensive knowledge of telecommunications technology systems and process skills.
• Must have minimum of 3 years of proven experience in Genesys Cloud Architect, demonstrating understanding, knowledge and execution in high volume contact center setting.
• PC literate, including knowledge of office productivity tools (MS Suite: Excel, Word, etc).
• Communications skills (listening, speaking, writing, inquiring).
• Ability to work under pressure and handle stress.
• Ability to participate in on-call schedule (after hours and weekend support).
• Works well within a team environment as well as individually.
• Must have excellent organizational and coordination skills.
• Must demonstrate sound analytical skills.
• Must be able to self-manage tasks and projects and keep management informed of progress.

Salary: $97,200 - $133,700

Bonus eligible based on individual and company performance.

Modivcare’s positions are posted and open for applications for a minimum of 5 days. Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received.  We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. 

We value our team members and realize the importance of benefits for you and your family.

Modivcare offers a comprehensive benefits package to include the following:

• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

Modivcare is an Equal Opportunity Employer.

• EEO is The Law - click here for more information
• Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
• We consider all applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, handicap or disability, or status as a Vietnam-era or special disabled veteran in accordance with federal law. If you need assistance, please reach out to us at [email protected]