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Workforce Management Specialist

Support

Amsterdam

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

About the Role

Adyen’s Customer Support organization is scaling rapidly, creating the need for a centralized, data-driven Workforce Management (WFM) capability. As the Workforce Management Specialist, you will play a role in ensuring that day-to-day scheduling, intraday management, and staffing operations run smoothly and efficiently across Adyen Support.

This is a hands-on, execution-focused role best suited for a WFM professional who thrives in ambiguity and enjoys creating structure where none exists. You will be responsible for running core WFM operations — from scheduling and intraday management to real-time adherence and reporting.

Your work will directly influence service levels, staffing efficiency, and leadership decision-making across regions, while setting the blueprint for how WFM scales at Adyen long term.

What You’ll Do

• Be the engine behind Adyen's day-to-day WFM operations, supporting implementation of WFM working frameworks while staying curious about improvements.
• Develop standardized scheduling strategies and optimized shift patterns that balance service levels, utilization, and team wellbeing.
• Maintain daily schedule adjustments, ensuring updates are made accurately and communicated in a timely manner.
• Support establishment and management of  real-time and intraday management practices to respond quickly to volume fluctuations and ensure service continuity.
• Support implementation of Adyen’s first global WFM tool ensuring data accuracy and scalability.
• Run scenario projections for expected contact volumes, factoring in utilization, efficiency, and productivity to support planning decisions.
• Partner with Regional Team Leads and Support leadership to translate data insights into clear, actionable staffing decisions.
• Collaborate with Product and Engineering to explore automation and AI-driven improvements in forecasting and workforce planning.
• Continuously identify opportunities to improve WFM processes, models, and systems as the function matures.

Who You Are

• 3+ years of experience in Capacity/Workforce Management or forecasting within a high-growth or global support environment.
• Proven experience in a fast-paced, operational WFM environment, building WFM foundations or significantly evolving WFM processes in a scaling organization.
• Deep understanding of core WFM concepts including scheduling, intraday management, real-time adherence, and forecasting principles.
• Hands-on experience with WFM tools and  scheduling platforms such as NICE, Verint, UKG or Teleopti etc, including technical configuration or system administration. Familiarity with automation and AI in WFM is a plus.
• Strong analytical skills with the ability to translate complex data into operational and business insights.
• Comfortable navigating ambiguity and creating structure in a blank-slate environment.
• Strong communication and stakeholder management skills, with the ability to influence without formal authority.
• Proactive, solutions-oriented, and motivated by building systems that enable teams to perform at their best.
• You can translate complex WFM data into compelling narratives that drive stakeholder buy-in and ensure the successful adoption of new global processes.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Related jobs

• Learning Experience Design Program Manager

• Platform Monitoring Engineer

• Product Support Engineer

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Technical Support Engineer

Support

Shanghai

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Technical Support Engineer

You will operate as a first interface with Adyen’s merchants across the globe. The cool thing is that you are directly working with the technical teams of our amazing merchant base. Changes you make for them have a direct impact on their ability to accept payments and further grow their business. In order to do this, you will be working closely with multiple different teams, such as Product Management, Development and Account Management.

Your team is extremely merchant-focused, highly motivated and thrives on shared success. You will be part of an international team with diverse backgrounds and skill sets. With Adyen being a 24/7 business, we operate using the following the sun model. The extensive payments and technical knowledge of the team is the most valuable aspect for both, our merchants and internal functions.

What you’ll do

• Provide our customers with the help and instruments they need for them to successfully accept payments globally
• Be a key source of knowledge on the Adyen platform, products, APIs, financial services, the underlying web-stack technologies, and industry-standard integration methods and best practices
• Support merchant technical personnel, leveraging knowledge and expertise to troubleshoot technical and operational problems to create the best possible merchant experience
• Advise merchants regarding the best implementation practices as well daily operation practices and also addressing specific merchants’ issues
• Serve as a feedback loop for the organization, gathering merchant’s feedback, evaluating merchant needs, and communicating these to product and management personnel

Who you are

• You have minimum 4 years of experience and preferably experienced in technical support
• You love to provide operational and technical assistance to merchants and troubleshooting via phone, web-based tools and email
• You make quick informed decisions under pressure and prioritize appropriately based on urgency and necessity for both internal and external requests
• You’re creative and innovative, have strong problem-solving capabilities and are able to adapt to new processes and procedures quickly while dealing with many varied technical requests
• You have a background of how financial services work such as reconciliation, reporting or payouts
• You're able to or have a keen interest in writing scripts, SQL, JavaScript, Python or Java code and payment & finance reporting
• You’re able to solve problems by identifying issues via inferring from complex data sets or reading application or hardware logs
• Your experience in networking and IT hardware; or any POS experience would be a bonus
• You're a team player who takes responsibility for tasks and you enjoy working independently
• You're able to integrate seamlessly with a global, multicultural team (excellent relationship skills, culturally aware, adjust your communication style to audiences)
• You're fluent in English and Mandarin

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Shanghai office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Related jobs

• Learning Experience Design Program Manager

• Platform Monitoring Engineer

• Product Support Engineer

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Technical Support Engineer

Support

Sao Paulo

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Technical Support Engineer

You will operate as a first interface with Adyen’s merchants across the globe. As part of this role you will be working with teams across Adyen (technical and commercial). Your work will have a direct impact on our merchant’s ability to take payments and further grow their business.

Our  team is extremely merchant-focused, highly motivated and thrives on shared success. You will be part of an international team with diverse backgrounds and skill sets. With Adyen being a 24/7 business we operate throughout time zones using a follow the sun principle. The extensive payments knowledge of the team is the most valuable aspect both to our merchants as our internal teams.

What you’ll do

• Be the first point of contact for our merchants and commercial teams for financial related issues (reconciliation, payouts, payments settlements, payment status amongst others). This means reactive/proactive communication in Portuguese and English with our merchants both via email and on the phone.
• Educate and advise our merchants’ financial teams on how to best gain value from our platform, financial products and features.
• Receive and analyze merchant pain points and work closely with Adyen’s Finance Product and Development teams to improve or build new products to facilitate merchant’s operations.
• Be a key source of knowledge on the Adyen platform and APIs, industry-standard integration methods and best practices.
• You are responsible for the merchants’ full lifecycle (integration, expansion and operational excellence).
• Be an internal product advocate, track product processes and contribute to the platform feeding back feedback and issues you get back from merchants.

Who you are

• You have excellent written and verbal communication skills in English. This is a must for this position.
• You have about 2-5 years of experience within technical support. Exposure to payments or financial products as well as a finance background are a plus.
• You have an affinity with API's, Postman, with internet technologies and knowledge of technical processes (think of HTML / JavaScript / JSON).
• You make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests.
• You are self-driven, flexible and have the ability to maintain high levels of productivity with minimal supervision; taking accountability for your work and results delivered.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Sao Paulo office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Related jobs

• Learning Experience Design Program Manager

• Platform Monitoring Engineer

• Product Support Engineer

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Technical Support Engineer

Support

San Francisco

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Product Support Engineer

You will directly support Adyen’s merchants on highly technical troubleshooting. You will be a part of a global support organization, using a follow the sun model to enable our customers to run smoothly 24/7. Your work will have a direct impact on our merchants’ ability to take payments and further grow their business. As part of your work, you will partner with technical and commercial teams internally, and you will build your own knowledge about payments to bring value to external customers and internal teams.

What you'll do

• Be a key source of knowledge on the Adyen platform and APIs, the underlying web-stack technologies, and industry-standard integration methods and best practices.
• Own merchant support cases from creation to final resolution.
• Be an internal product advocate, track product processes, and communicate merchant feedback to product and engineering teams.
• Collaborate with peers and cross-functional teams, contributing to collective problem-solving and growth.
• Act as a subject matter expert by providing guidance, answering complex questions, and ensuring knowledge is properly documented.
• Contribute to projects that align with the growth and direction of the Support organization.

Who you are

• You have strong technical knowledge, and have experience troubleshooting APIs. Bonus points for specific experience with Postman, HTML/CSS, JavaScript, Java, SQL, or PHP. Functional understanding of Magento, SFCC, Adobe Commerce is a plus.
• You have experience working directly with merchants in a customer support role.
• You have strong verbal and written communication skills, and can clearly communicate complex technical topics in an understandable way to a variety of technical and non-technical audiences.
• You aspire to deliver a seamless, high-quality merchant support experience with every merchant interaction.
• You are self-driven, flexible, and have the ability to maintain high levels of productivity with minimal supervision; taking accountability for your work and results delivered.
• You’ve had previous exposure to environments rich in uncertainty and you show a resulting track record of successfully dealing with ambiguity.
• You make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests.
• STEM degree preferred but not required. Bonus points for a degree in Computer Science or related field.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

The annual base salary range for this role is $90,000 - $120,000; to learn more about our compensation philosophy, please click here.

This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

*This is a full time position and does require working the occasional holiday and/or weekend to ensure business continuity.

You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications*

San Francisco

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Related jobs

• Learning Experience Design Program Manager

• Platform Monitoring Engineer

• Product Support Engineer

Related jobs

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Technical Support Engineer

Support

Bengaluru

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Technical Support Engineer

You will operate as a first interface, communicating directly with Adyen’s merchants across the globe. As part of this role you will be working with teams across Adyen (technical and commercial). Your work will have a direct impact on our merchant’s ability to take payments and further grow their business.

Our  team is extremely merchant-focused, highly motivated and thrives on shared success. You will be part of an international support team with diverse backgrounds and skill sets. With Adyen being a 24/7 business we operate throughout time zones using a follow the sun principle. The extensive technical knowledge of the team is the most valuable aspect both to our merchants as our internal teams.

What you'll do

• Be a key source of knowledge on the Adyen platform and APIs, the underlying web-stack technologies, and industry-standard integration methods and best practices.
• You are responsible for supporting the merchants’ full lifecycle, providing direct technical support.
• Be an internal product advocate, track product processes and contribute to the platform feeding back feedback and issues you get back from merchants.
• Advising merchants regarding the best implementation practices and also addressing specific merchants’ issues.

Who you are

• Must have 4-8 Years of professional experience ideally in technology support & operations
• You recognise that each interaction with a merchant is a customer service experience. As such you aspire to deliver a seamless merchant support experience across the globe that transcends global boundaries and time. You have strong written and verbal communication skills in English.
• You are innovative, have strong problem-solving capabilities and able to adapt to new processes and procedures quickly, while dealing with many varied technical support requests and challenges.
• You have affinity with API troubleshooting, Postman, internet technologies and knowledge of technical processes (think HTML / JavaScript  / Scripting).
• You are self-driven, flexible, and have the ability to maintain high levels of productivity with minimal supervision; taking accountability for your work and results delivered.
• You’ve had previous exposure to environments rich in uncertainty and you show a resulting track record of successfully dealing with ambiguity.
• You make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Bengaluru office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles, our hybrid work policy consists of 3 days a week in our office and 2 days working from home.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Related jobs

• Learning Experience Design Program Manager

• Platform Monitoring Engineer

• Product Support Engineer

Related jobs

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Product Support Engineer

Support

.st0{fill: currentColor;}

Chicago

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Product Support Engineer

You will directly support Adyen’s merchants on highly technical troubleshooting. You will be a part of a global support organization, using a follow the sun model to enable our customers to run smoothly 24/7. Your work will have a direct impact on our merchants’ ability to take payments and further grow their business. As part of your work, you will partner with technical and commercial teams internally, and you will build your own knowledge about payments to bring value to external customers and internal teams.

What you'll do

• Be a key source of knowledge on the Adyen platform and APIs, the underlying web-stack technologies, and industry-standard integration methods and best practices.
• Own merchant support cases from creation to final resolution.
• Be an internal product advocate, track product processes, and communicate merchant feedback to product and engineering teams.
• Collaborate with peers and cross-functional teams, contributing to collective problem-solving and growth.
• Act as a subject matter expert by providing guidance, answering complex questions, and ensuring knowledge is properly documented.
• Contribute to projects that align with the growth and direction of the Support organization.

Who you are

• You have strong technical knowledge, and have experience troubleshooting APIs. Bonus points for specific experience with Postman, HTML/CSS, JavaScript, Java, SQL, or PHP. Functional understanding of Magento, SFCC, Adobe Commerce is a plus.
• You have experience working directly with merchants in a customer support role.
• You have strong verbal and written communication skills, and can clearly communicate complex technical topics in an understandable way to a variety of technical and non-technical audiences.
• You aspire to deliver a seamless, high-quality merchant support experience with every merchant interaction.
• You are self-driven, flexible, and have the ability to maintain high levels of productivity with minimal supervision; taking accountability for your work and results delivered.
• You’ve had previous exposure to environments rich in uncertainty and you show a resulting track record of successfully dealing with ambiguity.
• You make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests.
• STEM degree preferred but not required. Bonus points for a degree in Computer Science or related field.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

The annual base salary range for this role is $80,000 - $105,000; to learn more about our compensation philosophy, please click here.

This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

This is a full time position and does require working the occasional holiday and/or weekend to ensure business continuity.

You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Related jobs

• Learning Experience Design Program Manager

• Platform Monitoring Engineer

• Product Support Engineer

Related jobs

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Learning Experience Design Program Manager

Support

Amsterdam

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Learning Experience Design Program Manager, Support L&D

Adyen is looking for a creative and execution-focused Learning Experience Design Program Manager to join our Support Learning and Development team. This role is dedicated to the "Development" phase of the ADDIE model, transforming high-level module outlines into engaging, high-quality learning experiences. You will be responsible for the end-to-end creation of learning assets, ensuring they are seamlessly integrated into our authoring tools and platforms.
Beyond content creation, you will oversee the standards for learning methodologies, tooling, and innovation to ensure our learning products remain world-class. This position requires a blend of deep instructional design expertise (70%) and operational program management (30%) to ensure efficiency and quality assurance across our global learning portfolio.

What you’ll do

Learning Experience Creation - LXD

• Content Development: Execute the "Development" phase of the ADDIE process by transforming module outlines into interactive learning assets, products, and experiences.
• Authoring & Tooling: Build and configure learning solutions within authoring tools (e.g., Articulate 360) and other digital mediums to ensure high-quality delivery.
• Instructional Methodology: Select and apply the correct medium and instructional methodologies to create effective, learner-centric assets.
• Multimedia Innovation: Incorporate innovative design trends and multimedia elements to enhance engagement and knowledge retention.

Program Management & Governance

• Quality Standards: Oversee and maintain guidelines, templates, and quality assurance (QA) standards for all learning content design.
• Operational Efficiency: Manage the operational workflow of the learning design process, ensuring projects are delivered on time and meet business requirements.
• Tooling Strategy: Drive innovation in learning tooling and technologies, identifying new ways to improve the content creation process.
• Stakeholder Management: Build and sustain relationships with Subject Matter Experts (SMEs) to translate technical information into digestible learning content

Who you are

Qualifications

• BA/BS degree in Instructional Design, Learning & Development, Education, or a related field.
• 3+ years of experience in Instructional Design or Learning Experience Design, specifically focused on the development and execution phase of content creation.
• Advanced proficiency with eLearning authoring tools, particularly Articulate 360 (Rise and Storyline) as well as AI capabilities for Learning Design
• Demonstrated experience using the ADDIE model and adult learning theories to build effective, agile scalable learning solutions.
• Strong organizational skills with the ability to manage multiple content development workstreams simultaneously.
• Experience managing a library of learning assets and maintaining version control across global teams.
• Ability to communicate effectively with stakeholders to synthesize complex ideas into clear learning content.

Preferred Qualifications

• Experience in a global Operations or Support environment.
• Familiarity with Learning Management Systems (LMS) and emerging learning technologies (LXP, AI-driven content tools).

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Related jobs

• Learning Experience Design Program Manager

• Platform Monitoring Engineer

• Product Support Engineer

Related jobs

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Project Manager

Support

Singapore

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Project Manager (APAC, Singapore)

Adyen’s Customer Support organization spans the globe, with over 250 Support Engineers across multiple regions. As our Support organization continues to scale, we are seeking a Project Manager based in Singapore to lead transformation initiatives across the APAC region.

In this role, you will drive operational improvement, process implementation, and support tooling initiatives that enhance efficiency, scalability, and service quality across regional Support teams. You will work closely with regional stakeholders as well as global Support, Engineering, Infrastructure, Workforce Management, and Learning & Development teams to ensure initiatives align with company priorities and are successfully delivered.

This role combines hands-on project delivery with strong operational and technical collaboration, supporting both process optimization and the evolution of Support tooling and infrastructure across APAC.

What You’ll Do

Lead Operational and Technical Support Initiatives

• Plan, coordinate, and execute Support projects across APAC, ensuring alignment with global Support priorities and OKRs.
• Lead initiatives focused on process implementation, workflow optimization, and service delivery improvements across regional Support teams.
• Support projects involving Support tooling, automation, system integrations, and infrastructure-related improvements in collaboration with Engineering and Business enablement teams.
• Translate business and operational requirements into structured project scope, deliverables, and execution plans.
• Develop and maintain project timelines, milestones, and dependency tracking to ensure successful delivery across distributed teams.

Drive Execution Excellence and Regional Alignment

• Partner with regional Support leadership and global stakeholders to ensure initiatives address regional needs while maintaining global consistency.
• Identify project risks, dependencies, and resource constraints, proactively developing mitigation strategies and escalation pathways.
• Provide clear and consistent project updates to stakeholders, ensuring transparency and informed decision-making.
• Maintain comprehensive project documentation, including project plans, decision logs, and retrospective insights.
• Define and track project success metrics and KPIs, ensuring initiatives deliver measurable operational improvements.
• Facilitate post-project reviews to capture lessons learned and continuously improve delivery practices.

Support Change Adoption and Continuous Improvement

• Partner with Learning & Development and functional leaders to support adoption of new processes, workflows, and tooling across regional Support teams.
• Drive structured enablement and communication strategies to ensure successful operational transformation.
• Contribute to improving project delivery standards and best practices within the Support PMO.
• Partner closely with Infrastructure, Engineering and business enablement teams to support delivery of tooling and platform-related initiatives impacting Support operations.

Who you are

• 5+ years of experience managing cross-functional projects, preferably within fast-paced or scaling global organizations.
• Experience delivering operational improvement, process implementation, or service optimization initiatives.
• Exposure to projects involving system implementations, workflow automation, or support tooling ecosystems is highly preferred.
• Familiar with project management methodologies such as Agile, Waterfall, Lean, or hybrid delivery approaches.
• Relevant certifications such as PMP, PRINCE2, Scrum, or equivalent are considered an asset.
• Experience working with CRM or support platforms (e.g., Salesforce or similar systems) is advantageous.
• Strong organizational and execution skills, with the ability to manage multiple initiatives simultaneously.
• Comfortable working across time zones and global stakeholder groups.
• Strong communication and stakeholder management skills, with the ability to align cross-functional teams toward shared outcomes.
• Demonstrates resilience, adaptability, and strong ownership in dynamic and evolving environments.
• Collaborative and relationship-driven, able to build trust across regional and global teams.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

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• Learning Experience Design Program Manager

• Platform Monitoring Engineer

• Product Support Engineer

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Infrastructure Developer

Infrastructure

Amsterdam

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Infrastructure Developer

You will join a team of experienced system and software engineers who are responsible for designing, implementing, maintaining and automating our load balancers, DNS, proxies and other critical infrastructure services while focusing on reducing engineering operational toil using automation, increasing reliability and aligning infrastructure decisions with the company objectives.

You will work mainly on our Control Plane project, which is responsible for abstracting part of our critical infrastructure and offering it as a service for the rest of the organization.

What you’ll do

• Design, implement and maintain the applications that automate and power our self-service platform
• Optimize how we deliver load balancing infrastructure as a service, ensuring our services remain highly available, reliable and responsive even during traffic spikes
• Automate time-consuming manual tasks into efficient, one-click operations, freeing up your team to focus on strategic initiatives
• Collaborate with product managers and other developers to understand upcoming features, translating their needs into robust solutions that are secure and scalable
• Work cross-functionally with SRE teams and other infrastructure teams within Platform Engineering
• Participate in architectural discussions, leveraging your experience to influence key decisions that align our infrastructure with long-term business goals
• Drive innovation and improvement of our Adyen Platform

Who you are

• You have 3-5+ years of relevant work experience
• You are fluent in Golang and have some Python knowledge
• You have worked within platform/infrastructure teams
• You are proficient with Linux
• You have a good understanding of distributed systems
• You have demonstrable experience in driving and delivering complex projects
• You have great communication skills
• You have a future-oriented mindset

Technical Skills & Experience

• Great understanding of Software Engineering practices and interest in Infrastructure.
• Good understanding of system and service observability
• Basic understanding of networking concepts, layers and related protocols such as TCP/IP and TLS
• Experience in system design
• Experience in building and maintaining large distributed systems
• Ability to plan, drive and deliver complex projects
• Experience with docker and kubernetes

Nice to have

• Experience with Puppet, Ansible or Terraform
• Experience with React/NodeJS
• Experience with open source load balancing technologies such as HAProxy

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

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• Android CI/CD Engineer

• CI/CD Engineer, Mobile

• Data Center Engineer

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Desktop Support Engineer

Infrastructure

Sao Paulo

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Desktop Support Engineer

Adyen is seeking a Desktop Support Engineer to provide comprehensive support to our teams and employees in resolving IT-related issues. In this role, you will go beyond first-line support, showcasing your proactive nature and eagerness to take on additional responsibilities. With a hands-on attitude and a genuine passion for assisting others, you will play a vital role in optimizing the productivity of our dynamic workforce.

What you’ll do:

• Work together with a worldwide team to support all our employees with their IT related questions in an all Apple Mac environment
• You will be responsible for diagnosing and troubleshooting a wide range of IT challenges, starting from the initial setup of new users to providing assistance to colleagues with their IT inquiries. Additionally, you will play a key role in optimizing our processes and systems.
• Collaborating closely with team members across the globe, you will provide comprehensive support for Apple device issues, user and systems access, networking, and various other IT-related tasks.
• Your continuous focus will be on enhancing our global IT systems and functionalities, ensuring they remain up-to-date and aligned with evolving business needs.
• You will proactively analyze repetitive tasks and issues, employing automation techniques to streamline manual processes and improve overall operational efficiency.

Who you are

• You have 2+ years of experience in IT support
• You have advanced/fluent English
• You have experience supporting MacOS corporate devices leveraged by enterprise systems like JAMF or similar
• Experience with Linux is a plus
• You have experience in helping people troubleshoot their IT related issues
• Can use a shell or terminal for administrative tasks, understands basic filesystem navigation, command flags, usage of included command line tools
• You have been administering internal services such as Google Suite, Zoom, Okta and LDAP
• You have experience with audio-visual (AV) equipment and troubleshooting in meeting rooms
• You have a good understanding of up to date IT security practices
• You have experience with writing and maintaining technical documentation
• You have experience with administrating onboarding sessions of new joiners and you have done IT user training in the past
• You are a flexible team player who has the ability to work independently and able make informed decisions
• You are able to travel to domestic and international destinations for company events and occasional coverage

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Please note that this role is a full-time position, on Site 5 days a week at our office in São Paulo.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

Related jobs

• Android CI/CD Engineer

• AV / IT Engineer

• CI/CD Engineer, Mobile

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CDD Risk Analyst, Onboarding

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Merchant Operations

Singapore

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

CDD Risk Analyst, Onboarding

We are looking for an CDD Risk Analyst, Onboarding to be part of our APAC CDD team to support our regional growth. You will be based in Singapore working closely with Sales, Account Management, Compliance, Risk, Regulatory and Finance. In this role you will be responsible for reviewing potential, new and existing merchants from a risk, regulatory and compliance perspective. As a highly regulated company we need to adhere to various rules and regulations and make sure we grow our business with a healthy portfolio of merchants.

As a first line team, we balance compliance with merchant focus and operate in a time-sensitive environment. CDD/ EDD verification, AML risk knowledge, a good understanding of payments setups and a detail-oriented attitude towards producing quality reviews is what characterises the team.

What you’ll do

• Conducting due diligence checks via gathering and analyzing the information on new merchant applications
• Produce risk assessments for new and existing merchants based on provided/gathered information
• Investigate and resolve blockers to merchant go live and payouts relating to CDD matters
• Provide advice and assistance to internal stakeholders on CDD matters related to new and existing merchants
• Ensuring compliance with evolving CDD/EDD regulations and internal policies
• Setup processes, monitor and execute checks related to merchant on-boarding
• Evaluate existing procedures to refine and optimize the end to end merchant on-boarding process

Who you are

• You have 4-8 years of prior experience in a risk or compliance related domain
• You are detail-oriented and have a firm understanding of risk mitigation and Internal Controls related to CDD, EDD and AML/ CFT
• You are comfortable navigating an operational work environment involving stakeholder management and taking ownership of merchant onboarding till completion
• You have a strong interest in operational processes and are a strong collaborator who is proactive, structured, and able to independently manage multiple work streams; you will also actively seek the answers of what you don’t know
• You have good communication and relationship-building skills, and can work cross-functionally across operations, commercial, product and compliance teams, including across global teams
• Knowledge of the Payments environment is a plus but not strictly required

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Operational careers

To build the world's most customer-focused financial technology platform, we need as many different perspectives as possible. We’re looking for people from all sorts of backgrounds to contribute.

Learn more

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• AML Monitoring Investigations Team Lead

• AML & Screening Analyst

• AML & Screening Investigations Team Lead

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Data Center Engineer II

Infrastructure

San Francisco

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Data Center Engineer

We’re looking for an experienced and independent Data Center Engineer to join our team in Amsterdam and support Adyen’s growing datacenter footprint around the globe.

In this role, you'll drive the end-to-end asset and lifecycle management of data center assets, maintain precise DCIM documentation to provide a "single source of truth" for our global teams. You’ll work closely with global teams mainly based in Amsterdam and local third-party vendors, supporting both day-to-day operations and long-term infrastructure growth. You have a global mindset and the ability to travel internationally for several weeks per year to conduct site audits, oversee large-scale deployments, and align lifecycle standards across our global footprint

What You’ll Do

• Global Project Leadership- Lead the end-to-end rollout of new data centers and large-scale expansion projects, including the coordination and deployment of High-Performance Computing (HPC) clusters across global sites.
• Take ownership of our datacenter footprint in the USA
• Infrastructure Design & Engineering- Collaborate with partners to oversee the design and installation of critical infrastructure and advanced thermal management.
• End-to-End Hardware Lifecycle- Manage the full equipment journey from initial Purchase Order (PO) through delivery, installation, and eventual decommissioning/End-of-Life (EoL) processing.
• Supply Chain & Logistics Coordination- Partner with Procurement to track orders, manage inventory, and synchronize on-site logistics with local DC-ops teams or remote hands.
• Data Integrity & DCIM Management- Serve as the guardian of the "Source of Truth" by ensuring all physical changes, assets, and project updates are 100% accurately reflected in the DCIM software.
• Cross-Functional Transition- Act as the bridge between installation and production by communicating with Platform and Network teams to ensure systems are successfully handed over and integrated.
• Maintenance & Technical Oversight- Plan and oversee engineering work-streams, including coordinating repairs, replacements, and maintenance executed by third parties.
• Vendor & Stakeholder Management- Serve as the primary point of contact for DC vendors and internal stakeholders to resolve issues, facilitate audits, and support year-over-year platform growth.
• Hands-on Field Operations- Maintain a "boots on the ground" approach by performing direct data center hardware work and traveling globally to provide on-site project oversight.
• Operational Strategy- Align data center capacity and infrastructure capabilities with long-term platform requirements to ensure seamless scaling and efficiency

Who You Are

• Open to travel often, mostly within the US.
• Experienced in data center engineering as well as operations
• Proven experience in the design and delivery of data center infrastructure
• Hands-on experience managing modern environments.
• Strong project management capabilities, with the ability to handle multiple complex initiatives simultaneously
• Exceptional attention to detail and organizational skills with a strong sense of ownership and follow-through
• Strong communication and collaboration skills to work across technical and vendor teams across regions and timezones
• Experienced in DCIM and asset management on a large scale

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

Compensation for this role range from: $169,000 to $232,000 base salary

San Francisco

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. This position does require 20-30% Travel

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

Related jobs

• Android CI/CD Engineer

• AV / IT Engineer

• CI/CD Engineer, Mobile

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Support Learning Manager, Global Support

Support

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Chicago

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Support Learning Manager, Global Support

Adyen is looking for an experienced Support Learning Manager to join our Support Learning and Development team. This position will partner with multiple teams within Adyen Operations to help evolve and execute on a strategy for how we enable our global Support workforce. This individual will work key cross-functional teams to ensure that we continuously align business priorities with the knowledge required of our Agents and Technical Support Engineers. This is an in office, full-time position based in Chicago.

What you'll do:

• Conduct learning needs analysis to identify skills/knowledge gaps for Agent and Technical Support Engineer knowledge transfer, identify key performance indicators for proposed learning products.
• Design, develop, and implement learning solutions in close partnership with Subject Matter Experts (SME), Learning Experience Design, and Learning Operations teams.
• Develop instructional-led classes and/or e-learning products utilizing Articulate 360, when required.
• Serve as an advocate for the learner and business by consistently reviewing data provided by the Quality and Learning Operations team and acting as a thought leader by recommending actions based on that data.
• Build and sustain relationships with Adyen Subject Matter Experts (SME) and functional leaders to gain a deep understanding of business goals and priorities to make informed, data-driven decisions about building learning products.
• Contribute to and execute strategies for the long term knowledge management priorities of the team.
• Develop and maintain a network of strategic relationships across key stakeholders across all
• Facilitate Train the Trainer (T3) events, when applicable
• Business travel may be required

What you have:

• BA/BS degree in Learning & Development, Education, Instructional Design, or other related field
  3+ years working experience within Learning & Development, Quality, Knowledge Management and Support Excellence teams
• Demonstrated experience using the ADDIE content development model, adult learning theory, and instructional design methodologies to build effective learning solutions
• Demonstrated experience building eLearning authoring tool modalities and learning technologies, especially, Articulate Rise
• Demonstrated experience in project and program management and strategic projects with global, cross-functional teams.
• Demonstrated experience analyzing learning data/trends to drive improvements to learning experiences.
• Demonstrated experience communicating effectively with a variety of audiences, including executive leadership, and managing multiple stakeholders simultaneously to synthesize ideas and learning program content.
• Demonstrated experience facilitating in both virtual and live classroom environments
• Demonstrated experience developing and executing a comprehensive strategy for learning programs
• Demonstrated experience defining and establishing program objectives and Key Performance Indicators (KPIs)
  Self-starter, capable of working independently and as part of a global, cross-functional team, and working with all levels

Preferred Qualifications

• Experience in working with Operations and Quality teams
• Experience in working with FTE Onboarding and  skill development within Customer Operations and applicable learning environments and restrictions
• Experience building relationships and working with globally distributed organizations
• Experience with Learning Management Systems (LMS) and Articulate 360 and/or other authoring tools
• Experience with Data & Analytics and Project Management tools such as Looker and Monday.com or Asana.

The salary range for this role is $85,000 - $110,000; to learn more about our compensation philosophy, please click here.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

Chicago
This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

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• Learning Experience Design Program Manager

• Platform Monitoring Engineer

• Product Support Engineer

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IT and Security Risk Officer

Security

Singapore

This is Adyen

Adyen is the financial technology platform of choice for the world's leading companies, delivering frictionless payments across online, mobile, and in-store channels. Our team members are motivated individuals that help each other do remarkable things every day. We face unique technical challenges at scale and we solve those as a team. And together, we deliver innovative and ethical solutions that transform the way the world pays.

Tech Risk Officer (Enterprise Risk)

Adyen is both a global technology company and a locally regulated financial services entity. We combine the best of both worlds; the innovative strengths of technology with the stability of our financial licenses. We operate a single central technology setup and do this globally. This means you will interact with second line colleagues across 28 locations , and act as the single point of contact  for the implementation of information technology and security  requirements in the Asia-Pacific region.

The Tech Risk team within the second line Enterprise Risk function ensures that risk management practices are applied across Adyen’s technological environments, teams and initiatives. The key risks it covers are those of Information Technology and Information Security (IS/IT). This continuous task requires a close relationship with Adyen technical engineering teams in the first line, in order to understand changes in the tech landscape but also to guide them in relation to risk mitigation needs.

The ideal candidate is a knowledgeable IS and IT risk professional, with relevant experience in IS/IT Governance, Risk and Compliance activities.  The candidate will have previous experience with regulatory response activities. Additionally, the candidate has good technical understanding, and can contribute to advancing the Adyen Security and IT/IS framework to the next level of maturity in the region, providing guidance in areas such as Information Security and IT Resilience, Data management or AI Governance.

What you will do

• Operates as the Adyen second line Enterprise Risk representative (Risk Officer) in the APAC region, providing strategic leadership and oversight for risk management from our Singapore office.
• Collaborate with the global risk management team to redirect or jointly answer risk management questions and challenges outside of the technology risk domain
• Provide local Security and IT Risk input to regulatory inquiries on Adyen’s IT and security posture, and participate in relevant regional risk activities.
• Execute on the global Information Security and IT Risk Assessments across a number of diverse Security and  IT domains and assets, advising on and ensuring risk mitigation actions are implemented.
• Maintain and further develop the Adyen IT and Information Security Policies and contribute to the maturity of the Information Security and IT Risk Framework.
• Engage with key stakeholders and work cooperatively to identify, create, develop or implement mitigations to IT and Security risks, and actions that drive policies adoption and process maturity.
• Collaborate with other Enterprise risk domains, in order to incorporate Security and IT risks into Adyen’s risk profile, ensuring those are considered when evaluating company objectives.
• Collaborate with other second-line teams (typically regulatory, compliance and privacy) in the implementation of Security and IT requirements, as well as engage with local auditors or external partners (externally) as a trusted point of contact for the specific risk domains, globally.
• Identify and drive process improvements that enhance scalability and efficiency of the Tech Risk team.
• Represent risk management in local executive boards across APAC together with the VP of Enterprise Risk.

Who you are

• You have between 5 to 15 years experience with Security and IT risk management, working with(in) the second line risk management in a financial institution, technology company or as a technology risk consultant in a Big 4 firm or comparable.
• You have a clear understanding of Technology and Information Security domains, such as IT Resilience, vulnerability management, Security incident response, secure development, etc. and have an understanding of recognized industry frameworks.
• You feel comfortable explaining risks associated with Information Security or IT areas, to engineers or other business stakeholders, as well as recommending risk mitigations and enabling risk monitoring by building risk indicators.
• You have experience in engaging with regulators or in regulatory projects, with understanding of requirements related to Security and IT risk management for regulated institutions or the payments industry in the APAC region.
• You are passionate and driven about building for risk management, owning projects and objectives in the medium, long term.
• You are practical, innovative, flexible with strong problem-solving capabilities and able to define efficient and effective processes and procedures.
• You have strong written and verbal communication skills.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Operational careers

To build the world's most customer-focused financial technology platform, we need as many different perspectives as possible. We’re looking for people from all sorts of backgrounds to contribute.

Learn more

Related jobs

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• Product Security Partner

• Security Culture Specialist (Tech)

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Head of Data, Customer Experience

Product Management

.st0{fill: currentColor;}

Chicago

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

About the role:

Adyen seeks a leader for its Product Analytics team, focused on customer experiences across onboarding, customer area and dashboards, developer platform, and the end-to-end customer lifecycle. This is a high-impact role with an opportunity to build foundational analytics capabilities, partnering with data engineering and product to land a data strategy that will lead to enhanced customer understanding, experimentation, and AI-powered experiences. This is a management role with individual contributors embedded within the product teams.

Adyen is seeking a senior leader to build and scale its Product Analytics function, with a mandate tounify how product performance, customer behavior, and experimentation are measured across the end-to-end customer lifecycle.

As Adyen continues to consolidate its platforms, customer interfaces, and developer experiences into a more cohesive “one-platform” model, this role will establish the analytics foundation that enables faster learning, better decision-making, and durable product advantage. You will partner closely with Product, Data Engineering, and Commercial leadership to turn rich but fragmented data into clear insight that guides strategy, prioritization, and execution.

This is a people-leadership role with individual contributors embedded in product teams, combined with clear accountability for analytics standards, quality, and impact across the organization.

What You Will Accomplish:

• Unify analytics into a coherent system
• Bring together analytics efforts that are currently distributed across teams into a shared, scalable framework that spans onboarding, customer area, dashboards, developer platform, and the full customer lifecycle.
• Create a shared definition of success
• Establish clear, consistent success metrics, funnels, and KPIs so product teams and leaders operate from a common understanding of performance and outcomes.
• Make analytics a strategic decision driver
• Elevate analytics from reporting to influence—equipping leadership with actionable insight to guide product strategy, investment decisions, and tradeoffs.
• Operationalize experimentation at scale
• Increase the velocity, rigor, and consistency of experimentation by embedding repeatable testing and learning practices into how product teams work.
• Scale data quality and governance with platform complexity
• Implement the standards, processes, and partnerships needed to maintain trusted, high-quality data as Adyen’s products, customers, and platform surface area continue to grow.
• Prepare the data foundation for AI-enabled experiences
• Drive the data cleanup, consistency, and maintenance required to fully unlock future opportunities in AI-powered products and customer experiences.

What You’ll Do:

• Product Analytics Strategy
• Define and evolve Adyen’s product analytics strategy, frameworks, and tooling to support consistent measurement and insight across product domains.
• Partner with Product, Data Engineering, and Commercial teams to align metrics with business outcomes and platform strategy
• Performance, Insights & Experimentation
• Define metrics to measure product performance, adoption, and customer impact across the lifecycle.
• Translate data, experimentation results, and customer signals into clear recommendations that influence product roadmaps and priorities.
• Cross-Functional Leadership
• Act as a trusted partner to senior leaders, providing executive-ready insights that connect customer behavior to product and business outcomes.
• Align teams around shared metrics and prevent fragmentation of definitions, dashboards, and reporting.
• Team & Capability Building
• Lead, coach, and grow a high-performing product analytics team embedded within product organizations.
• Set best-in-class expectations for analytical rigor, storytelling, and impact through hiring, training, and clear standards.

Who You Are:

• 8+ years of experience leading product analytics teams in consumer technology, fintech, or high-growth product organizations.
• Proven ability to bring structure and clarity to complex, decentralized analytics environments.
• Strong technical foundation, including fluency in SQL, experience with Python or similar scripting languages, and hands-on experience with experimentation frameworks (A/B testing, multi-arm bandit).
• Comfortable operating in global, matrixed organizations where influence, alignment, and judgment are critical.

What Sets You Apart:

• Builder & Unifier
• You enjoy turning fragmented systems into cohesive, scalable foundations.
• Player / Coach
• You can operate in the details when needed while setting direction and developing leaders.
• Results-Driven
• You focus on outcomes, learning velocity, and measurable impact—not vanity metrics.
• Clear Communicator
• You translate complexity into clarity and align diverse stakeholders around shared goals.

The annual base salary range for this role is $258,500 - $375,600; to learn more about our compensation philosophy, please click here.

Location

This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Equal Opportunity Employer

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Product careers

No one only manages a search bar or a small feature. At Adyen, you’ll see each solution through the entire lifecycle, from conception to implementation to iteration. If you’re ready to think about the entire solution, then Adyen is right for you.

Learn more

Related jobs

• Group Product Manager, Adyen Uplift

• Group Product Manager, Customer Interfaces

• Head of Data, Customer Experience

Related jobs

Tell your friends

• .st0{fill: currentColor;}
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Back

Head of Data, Customer Experience

Product Management

.st0{fill: currentColor;}

Chicago

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

About the role:

Adyen seeks a leader for its Product Analytics team, focused on customer experiences across onboarding, customer area and dashboards, developer platform, and the end-to-end customer lifecycle. This is a high-impact role with an opportunity to build foundational analytics capabilities, partnering with data engineering and product to land a data strategy that will lead to enhanced customer understanding, experimentation, and AI-powered experiences. This is a management role with individual contributors embedded within the product teams.

Adyen is seeking a senior leader to build and scale its Product Analytics function, with a mandate tounify how product performance, customer behavior, and experimentation are measured across the end-to-end customer lifecycle.

As Adyen continues to consolidate its platforms, customer interfaces, and developer experiences into a more cohesive “one-platform” model, this role will establish the analytics foundation that enables faster learning, better decision-making, and durable product advantage. You will partner closely with Product, Data Engineering, and Commercial leadership to turn rich but fragmented data into clear insight that guides strategy, prioritization, and execution.

This is a people-leadership role with individual contributors embedded in product teams, combined with clear accountability for analytics standards, quality, and impact across the organization.

What You Will Accomplish:

• Unify analytics into a coherent system
• Bring together analytics efforts that are currently distributed across teams into a shared, scalable framework that spans onboarding, customer area, dashboards, developer platform, and the full customer lifecycle.
• Create a shared definition of success
• Establish clear, consistent success metrics, funnels, and KPIs so product teams and leaders operate from a common understanding of performance and outcomes.
• Make analytics a strategic decision driver
• Elevate analytics from reporting to influence—equipping leadership with actionable insight to guide product strategy, investment decisions, and tradeoffs.
• Operationalize experimentation at scale
• Increase the velocity, rigor, and consistency of experimentation by embedding repeatable testing and learning practices into how product teams work.
• Scale data quality and governance with platform complexity
• Implement the standards, processes, and partnerships needed to maintain trusted, high-quality data as Adyen’s products, customers, and platform surface area continue to grow.
• Prepare the data foundation for AI-enabled experiences
• Drive the data cleanup, consistency, and maintenance required to fully unlock future opportunities in AI-powered products and customer experiences.

What You’ll Do:

• Product Analytics Strategy
• Define and evolve Adyen’s product analytics strategy, frameworks, and tooling to support consistent measurement and insight across product domains.
• Partner with Product, Data Engineering, and Commercial teams to align metrics with business outcomes and platform strategy
• Performance, Insights & Experimentation
• Define metrics to measure product performance, adoption, and customer impact across the lifecycle.
• Translate data, experimentation results, and customer signals into clear recommendations that influence product roadmaps and priorities.
• Cross-Functional Leadership
• Act as a trusted partner to senior leaders, providing executive-ready insights that connect customer behavior to product and business outcomes.
• Align teams around shared metrics and prevent fragmentation of definitions, dashboards, and reporting.
• Team & Capability Building
• Lead, coach, and grow a high-performing product analytics team embedded within product organizations.
• Set best-in-class expectations for analytical rigor, storytelling, and impact through hiring, training, and clear standards.

Who You Are:

• 8+ years of experience leading product analytics teams in consumer technology, fintech, or high-growth product organizations.
• Proven ability to bring structure and clarity to complex, decentralized analytics environments.
• Strong technical foundation, including fluency in SQL, experience with Python or similar scripting languages, and hands-on experience with experimentation frameworks (A/B testing, multi-arm bandit).
• Comfortable operating in global, matrixed organizations where influence, alignment, and judgment are critical.

What Sets You Apart:

• Builder & Unifier
• You enjoy turning fragmented systems into cohesive, scalable foundations.
• Player / Coach
• You can operate in the details when needed while setting direction and developing leaders.
• Results-Driven
• You focus on outcomes, learning velocity, and measurable impact—not vanity metrics.
• Clear Communicator
• You translate complexity into clarity and align diverse stakeholders around shared goals.

The annual base salary range for this role is $235,000 - $317,000; to learn more about our compensation philosophy, please click here.

Location

This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Equal Opportunity Employer

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Product careers

No one only manages a search bar or a small feature. At Adyen, you’ll see each solution through the entire lifecycle, from conception to implementation to iteration. If you’re ready to think about the entire solution, then Adyen is right for you.

Learn more

Related jobs

• Group Product Manager, Adyen Uplift

• Group Product Manager, Customer Interfaces

• Head of Data, Customer Experience

Related jobs

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Back

Software Engineer

.st0{fill: currentColor;}

Development

.st0{fill: currentColor;}

Chicago

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Android/Kotlin Engineer

Adyen is looking for full-time Kotlin Engineers to help us develop our in-person payments solution. We have a large and varied fleet of payment terminals in the field, which we are continuously improving by adding new features and payment methods. Kotlin development plays a vital role in this effort, as your code will be deployed across our various solutions using Kotlin Multiplatform.

What you’ll do:

As a Kotlin Engineer you will work on solutions for our payment terminals featuring many capabilities, such as:

• Accepting payments using credit cards and debit cards, Apple Pay or Google Pay on mobile phones or accepting payments through QR codes;
• Communication with the Adyen backend to achieve one platform solution;
• Integration with a variety of cash registers using state of the art standards.

You will be working on developing our main business logic in Kotlin, which will be deployed on both Android and Linux based payment terminals, and on our backend.

Your code is tested using a variety of testing methods. These methods range from unit testing to complete product testing via automated programmable robots in order to offer a stable and feature rich solution to all of our merchants.

We value your opinion and ideas. You are encouraged to propose improvements, new solutions for your team and the platform. You will also have the freedom and opportunity to work on projects that will bring innovation and keep Adyen ahead of their competition. Since with freedom comes responsibility, you are expected to take ownership of the feature you work on, and be involved from design, implementation, testing and monitoring of the new functionality as well as to ensure a sustainable and secure solution.

At Adyen we have a development team working with various technologies. When you love to solve hard technical problems effectively, take ownership and want to work as part of an efficient team of professionals please reach out! We are constantly looking for the right balance between elegant solutions and time-to-market. In other words, you have the opportunity to work in a comfortable but dynamic and challenging environment.

Required Skills:

• 5+ years of cumulative development experience in Android/Kotlin;
• 5+ years of experience in software design and development in Kotlin;
• Knowledge on databases (Postgresql, SQLite;)
• Able to communicate fluently in English.

Nice to have:

• Experience with Kotlin Multiplatform for cross-platform development;
• Additional programming knowledge/experience - Android, Java, C/C++, Python;
• Card payment (EMV, ISO8583, ISO20022) knowledge.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

This role is based out of our Chicago office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.

The annual base salary range for this role is $154,000 - $200,000; to learn more about our compensation philosophy, please click here.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

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• AOSP Engineer

• Data Platform Engineer

• Data Platform Engineer - OLAP

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Senior Software Engineer (Java) - Bank Accounts

.st0{fill: currentColor;}

Development

.st0{fill: currentColor;}

Chicago

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

US Bank Accounts Team

We’re looking for a Senior Software Engineer to help build the foundation of our US Banking Product, directly engineering the systems that allow businesses to open, manage, and move money within our ecosystem.
This is a new and rapidly evolving offering. As an early member of the team, you won’t just be executing tickets, you’ll be a key contributor to the technical design and architecture, owning features from initial commit to scaled production. You’ll have the unique opportunity to help shape the technical roadmap of a product in its "build-to-scale" phase.

What you’ll do:

• You will bring a new perspective on best engineering practices, improvements, and opportunities
• You will lead complex technical projects from requirements analysis through architectural design, implementation, testing, and launch into production
• You will also work closely with the product team to understand the scope of changes for our customers
• Championing security, compliance and reliability challenges
• You will mentor and guide other engineers to improve their technical skills and make informed decisions
• We launch fast and iterate often. Concretely, this means that within your first few weeks, you will bring live functionalities that impact many merchants and shoppers
• Collaborate across teams and time zones to get projects over the finish line

Who you are:

• Currently working as a Senior Software Engineer or at a similar level, with demonstrated knowledge of building Java web services and designing performant relational database models (preferably PostgreSQL)
• You have strong problem-solving skills, are comfortable navigating evolving priorities, and adapting quickly to unforeseen challenges
• You enjoy elevating the software creation process, system design, reliability, testing, and general problem-solving of the team and broader organization
• You have great communication skills and can articulate complex technical vision and strategy to both technical and non-technical stakeholders
• You are skilled at collaborating with various people, including senior leaders, Product Managers, and other Software Engineers
• You are experienced in leading technical projects in a fast-paced environment
• You are a flexible team player with an eye for detail
• You proactively share what you learn with the larger engineering community
• Open to some domestic and international travel

Minimum qualifications:

• 8+ years of experience in the software development industry
• Full professional proficiency in English
• This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles

The annual base salary range for this role is $180,000 - $243,000; to learn more about our compensation philosophy, please clickhere.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Chicago office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.

You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

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Senior Software Engineer (Java) - Pricing

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Development

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Chicago

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Senior Software Engineer, Pricing

Every time a merchant submits a transaction or uses one of Adyen’s services, the Adyen platform must determine whether to charge the merchant and how much they should be charged. In many cases, what exact price a merchant pays to use Adyen’s services depends on how much volume they have already processed and/or the exact details of the contract they signed with Adyen.

The Pricing team owns the technical components that allow all products at Adyen to be priced. Commercial users interact with Pricing’s products to create and sign deals, Support uses our products to answer merchant questions about their pricing, and the rest of the Adyen platform relies on us to receive up-to-date, contractually accurate, and performant data on how every single event running through our system should be priced. The work we are doing is truly central to Adyen’s ability to generate revenue and we are making a significant and principled investment into new and improved services to support Adyen’s and our merchants’ growth.

What you’ll do

• Bring your own point of view on best engineering practices.
• Collaborate across teams and time zones to get projects over the finish line.
• Lead complex technical projects from requirements analysis through design, implementation, testing and launch into production.
• Be hands on and contribute to the implementation, but at the same time offer technical guidance and mentoring to other engineers.
• Identify and improve parts of the platform to make it more robust and scalable.
• Your code will be used at scale and you are expected to think in that mindset when building features.
• We launch fast and iterate often. Concretely, this means that within your first few weeks, you will bring live functionalities that impact many merchants and shoppers.

Who you are

• You have at least 8 years of professional experience as an engineer and are currently working as a Senior Software Engineer or at a similar level
• You have great communication skills and the ability to articulate complex technical concepts in front of different stakeholders
• You are flexible, a team player, someone with an eye for detail
• Familiar with complex large scale distributed systems
• Open to some domestic and international travel

Required technical qualifications

• Demonstrated knowledge of building Java based web services (RESTful, SOAP)
• Experienced in designing performant database models in PostgreSQL or other relational databases
• Knowledgeable of various software architecture paradigms such as event-driven or message queueing systems

The annual base salary range for this role is $180,000 - $243,000; to learn more about our compensation philosophy, please clickhere.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

This role is based out of our Chicago office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.

You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

Related jobs

• AOSP Engineer

• Data Platform Engineer

• Data Platform Engineer - OLAP

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Team lead - CDD Risk, Customer Onboarding

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Merchant Operations

Amsterdam

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

The role

We are looking for a CDD Direct Customer Onboarding Team Lead to join our Customer Due Diligence (CDD) department as part of our regional growth. You will be based in Amsterdam working closely with Sales, Account Management, Compliance and Product

In this role you will be responsible for reviewing potential and existing merchants from a risk, regulatory and compliance perspective. As a highly regulated company we need to adhere to various rules and regulations and make sure we grow our business with a healthy portfolio of merchants. Part of this role is also to facilitate our growth by scaling internal processes and focus on continuous optimisation and automation.

Our highly motivated and ambitious CDD team is in need of an excellent people manager to drive initiatives and improvements; the team is extremely focused on speed and quality, as well as customer experience. You will be part of a global team working with regional counterparts.

What you’ll do

• Lead and develop a team responsible for onboarding and ongoing risk assessments of new and existing merchants, ensuring compliance and handling escalations efficiently.
• Set clear expectations, monitor KPIs, SLAs and quality to ensure timely, high-quality delivery across the onboarding lifecycle.
• Manage individual and team performance through 1:1s, coaching, and reviews, supporting continuous development and accountability.
• Drive a performance culture focused on speed, quality, and customer experience while balancing regulatory and commercial needs.
• Identify skill gaps and create structured development plans to support growth and team scalability.
• Lead process improvement initiatives, challenge existing procedures collaborating with Compliance, Product, Sales, and Account Management
• Use data to inform decisions, prioritize initiatives, and measure impact on efficiency, risk quality, and customer experience.
• Collaborate with regional and global teams to share best practices and drive alignment while respecting regional nuances.
• Foster a motivated, engaged, and safe team environment, encouraging ownership, accountability, and continuous improvement.

Who you are

• You have 2 to 5 years of formal people management experience in the risk, operations or compliance environments
• You have a firm grasp and understanding of AML, KYC, PCI, Scheme rules and internal controls
• You are extremely detail oriented, organized and have the ability to multitask effectively
• You are people oriented and know your way around growing individual contributors
• You are able to work independently, while at the same time being a strong collaborator, working and connecting with colleagues and developing ideas to improve effective teamwork / client onboarding
• You take initiative, ownership and are committed to challenging the status quo in a critical, professional and effective manner;
• You are a self-starter who enjoys a fast-paced environment and is able to execute ideas / initiatives effectively;
• You have strong analytical and stakeholder management skills while believing that efficiency is key to operational excellence;
• You are a data-driven person who works well and understands with ease, making use of data to drive changes and decision making;
• You are someone with great foresight who thinks strategically when executing initiatives and conducting your planning

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Operational careers

To build the world's most customer-focused financial technology platform, we need as many different perspectives as possible. We’re looking for people from all sorts of backgrounds to contribute.

Learn more

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Support Learning Manager, Global Support

Support

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Chicago

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Support Learning Manager, Global Support

Adyen is looking for an experienced Support Learning Manager to join our Support Learning and Development team. This position will partner with multiple teams within Adyen Operations to help evolve and execute on a strategy for how we enable our global Support workforce. This individual will work key cross-functional teams to ensure that we continuously align business priorities with the knowledge required of our Agents and Technical Support Engineers. This is an in office, full-time position based in Chicago.

What you'll do:

• Conduct learning needs analysis to identify skills/knowledge gaps for Agent and Technical Support Engineer knowledge transfer, identify key performance indicators for proposed learning products.
• Design, develop, and implement learning solutions in close partnership with Subject Matter Experts (SME), Learning Experience Design, and Learning Operations teams.
• Develop instructional-led classes and/or e-learning products utilizing Articulate 360, when required.
• Serve as an advocate for the learner and business by consistently reviewing data provided by the Quality and Learning Operations team and acting as a thought leader by recommending actions based on that data.
• Build and sustain relationships with Adyen Subject Matter Experts (SME) and functional leaders to gain a deep understanding of business goals and priorities to make informed, data-driven decisions about building learning products.
• Contribute to and execute strategies for the long term knowledge management priorities of the team.
• Develop and maintain a network of strategic relationships across key stakeholders across all
• Facilitate Train the Trainer (T3) events, when applicable
• Business travel may be required

What you have:

• BA/BS degree in Learning & Development, Education, Instructional Design, or other related field
  3+ years working experience within Learning & Development, Quality, Knowledge Management and Support Excellence teams
• Demonstrated experience using the ADDIE content development model, adult learning theory, and instructional design methodologies to build effective learning solutions
• Demonstrated experience building eLearning authoring tool modalities and learning technologies, especially, Articulate Rise
• Demonstrated experience in project and program management and strategic projects with global, cross-functional teams.
• Demonstrated experience analyzing learning data/trends to drive improvements to learning experiences.
• Demonstrated experience communicating effectively with a variety of audiences, including executive leadership, and managing multiple stakeholders simultaneously to synthesize ideas and learning program content.
• Demonstrated experience facilitating in both virtual and live classroom environments
• Demonstrated experience developing and executing a comprehensive strategy for learning programs
• Demonstrated experience defining and establishing program objectives and Key Performance Indicators (KPIs)
  Self-starter, capable of working independently and as part of a global, cross-functional team, and working with all levels

Preferred Qualifications

• Experience in working with Operations and Quality teams
• Experience in working with FTE Onboarding and  skill development within Customer Operations and applicable learning environments and restrictions
• Experience building relationships and working with globally distributed organizations
• Experience with Learning Management Systems (LMS) and Articulate 360 and/or other authoring tools
• Experience with Data & Analytics and Project Management tools such as Looker and Monday.com or Asana.

The salary range for this role is $85,000 - $110,000; to learn more about our compensation philosophy, please click here.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

Chicago
This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

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• Learning Experience Design Program Manager

• Platform Monitoring Engineer

• Product Support Engineer

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Software Engineer (Java)

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Development

Sao Jose dos Campos

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

As a Senior Java Developer in Payments

You'll have the opportunity to:

• Work in a platform which process tens of millions payments per day
• Be involved in solutions to provide payments solution to the world's leading companies such as: Facebook, Uber, Spotify, Dafiti, 99Taxis, Rappi and many more
• Integrate to mostly used payment methods in the world, ex.: Visa and Mastercard, but not limiting to those

What you’ll do

• Design, implement, test and monitor new features
• Identify and improve parts of the platform to make it more robust and scalable
• Collaborate across teams and time zones to make things happen, review code and be open to feedback
• Communicating with stakeholders and merchants and monitoring the impact of new features

Who you are

• High skilled with Java
• Familiar with complex and high performance platform
• Able to coach and train other developers
• Someone with these skills: eye for detail, taking ownership, flexible and a team player
• Able to communicate in English and Portuguese (Both fluent)
• This role is based out of our Sao Jose dos Campos office (3 days in person)

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

Related jobs

• AOSP Engineer

• Data Platform Engineer

• Data Platform Engineer - OLAP

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Team Lead - Technical Support

Support

Bengaluru

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

Team Lead, Technical Support

As a Technical Support Team Lead based in Bengaluru, you will lead a highly motivated, merchant-focused team that thrives on shared success. Your team serves as the initial point of contact for Adyen's global merchants, providing a service that directly impacts their ability to process payments and grow their businesses. You will guide them in collaborating directly with various Adyen teams across technology, commercial, and operational spheres to deliver the merchant support model. The team's extensive payments knowledge is invaluable to both our merchants and our internal teams. Adyen operates 24/7 on a "follow the sun" principle across different time zones.

What you’ll do

• Lead the team that is a key source of knowledge on the Adyen platform and APIs, the underlying technology stack, and industry-standard integration methods and best practices.
• Manage a team that works with peers distributed across the region and globe to provide top tier support to our merchants.
• Coach and mentor members of the team to excel at resolving technical challenges for Adyen’s merchants and grow their careers.
• Define and clearly communicate objectives and goals for the Support team.
• Track team progress and success using KPIs and data sets. Feed this back to the team to drive high performance and efficiency.
• Deal with merchant and senior management escalations across a variety of issues.
• Be an integral part of the global support strategy.

Who you are

• You are a people leader, and have at least 3 years of experience developing technical support teams.
• You understand different cultures within the region and are able to successfully lead/be part of geographically distributed teams.
• You are innovative, with strong problem-solving capabilities and able to define robust processes and procedures.
• You are able to serve as an escalation point for varied technical support requests and challenges.
• You are able to balance commercial requests with the technical support global strategy.
• You have an affinity with internet technologies and knowledge of technical processes (think SQL / HTML / JavaScript / PHP / Java / Scripting).
• Payments or Fintech experience is not required, but you must be able to communicate your enthusiasm for the space.
• You have strong written and verbal communication skills.
• Must be willing to travel where required.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Bengaluru office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

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• Learning Experience Design Program Manager

• Platform Monitoring Engineer

• Product Support Engineer

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Software Engineer

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Development

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Chicago

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Android/Kotlin Engineer

Adyen is looking for full-time Kotlin Engineers to help us develop our in-person payments solution. We have a large and varied fleet of payment terminals in the field, which we are continuously improving by adding new features and payment methods. Kotlin development plays a vital role in this effort, as your code will be deployed across our various solutions using Kotlin Multiplatform.

What you’ll do:

As a Kotlin Engineer you will work on solutions for our payment terminals featuring many capabilities, such as:

• Accepting payments using credit cards and debit cards, Apple Pay or Google Pay on mobile phones or accepting payments through QR codes;
• Communication with the Adyen backend to achieve one platform solution;
• Integration with a variety of cash registers using state of the art standards.

You will be working on developing our main business logic in Kotlin, which will be deployed on both Android and Linux based payment terminals, and on our backend.

Your code is tested using a variety of testing methods. These methods range from unit testing to complete product testing via automated programmable robots in order to offer a stable and feature rich solution to all of our merchants.

We value your opinion and ideas. You are encouraged to propose improvements, new solutions for your team and the platform. You will also have the freedom and opportunity to work on projects that will bring innovation and keep Adyen ahead of their competition. Since with freedom comes responsibility, you are expected to take ownership of the feature you work on, and be involved from design, implementation, testing and monitoring of the new functionality as well as to ensure a sustainable and secure solution.

At Adyen we have a development team working with various technologies. When you love to solve hard technical problems effectively, take ownership and want to work as part of an efficient team of professionals please reach out! We are constantly looking for the right balance between elegant solutions and time-to-market. In other words, you have the opportunity to work in a comfortable but dynamic and challenging environment.

Required Skills:

• 5+ years of cumulative development experience in Android/Kotlin;
• 5+ years of experience in software design and development in Kotlin;
• Knowledge on databases (Postgresql, SQLite;)
• Able to communicate fluently in English.

Nice to have:

• Experience with Kotlin Multiplatform for cross-platform development;
• Additional programming knowledge/experience - Android, Java, C/C++, Python;
• Card payment (EMV, ISO8583, ISO20022) knowledge.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

This role is based out of our Chicago office. We have a hybrid workplace and value in-person collaboration; we do not offer remote-only roles.

The annual base salary range for this role is $154,000 - $200,000; to learn more about our compensation philosophy, please click here.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

Related jobs

• AOSP Engineer

• Data Platform Engineer

• Data Platform Engineer - OLAP

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Engineering Manager, Issuing

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Development

San Francisco

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Engineering Manager, Issuing

The Opportunity

We’re looking for an Engineering Manager to lead the development of our Issuing product, powering how businesses conduct business expenses and payment transactions. Issuing is the next growth frontier as Adyen grows into a comprehensive financial service provider beyond Payments.

This is a rapidly growing space, giving you the opportunity to influence the strategy, own the roadmap, explore and deploy AI first product development, and see it through from early build to a scaled product.

As an engineering leader, you’ll work closely with partners across engineering, product, commercial, and operations to deliver a best-in-class Issuing solution that serves both enterprise clients and embedded finance partners. This San Francisco-based role is part of the broader Financial Products organization, which owns the full suite of financial services at Adyen.

What You'll Do:

• Drive the Roadmap: Develop and execute the technical roadmap for expanding the richness of our Issuing proposition globally, translating ambitious business goals into world-class technical reality.
• Technical Authority and Excellence: Act as a technical leader and domain expert for Issuing, challenging and driving technical design and solutions to ensure an exceptionally high technical bar. You will be the point person for product technical decisions, speaking for the product across the organization and to customers.
• People & Performance: Coach, mentor, and build a high-performing team from the ground up. You will be responsible for performance management, professional development, and maintaining a culture of rapid, top-notch execution.
• Execution & Ownership: Work closely with Product Managers to manage project goals and timelines while proactively addressing technical debt, and enforcing best engineering practices. You are a driver, not an executor.
• Client & Product Focus: Maintain a strong product mindset, deeply understanding our clients' needs, financial service industry, and the broader market landscape. You will propose new features and collaboratively shape the future direction of the product.

What You'll Do:

• People Leadership: 3+ years of experience in people management, with a proven ability to build, retain, and constructively grow high-performance engineering teams.
• Technical Depth: You possess a high technical bar and in-depth knowledge of how to build and scale a world-class, API-based financial service. You should be comfortable discussing and challenging decisions made by Senior+ engineers, and working with our tech stack: Java, Postgres, Kafka, RabbitMQ, Redis, Elastic.
• Execution Mindset: Strong execution skills are paramount. This includes effective communication, stakeholder management (internal and external), and leveraging strategic thinking to solve problems and get things done.
• Collaboration & Influence: Proven ability to lead complex projects involving multiple teams and external partners, demonstrating strong influencing and strategic thinking skills.
• Customer Care: you deeply care about the customers experience and take pride in your and your team’s work that delivers a delightful experience.

Why Adyen?

This is an exceptional opportunity to join a solid, established company with a startup mindset, characterized by small teams, direct communication, and work on important challenges. You’ll have direct access to massive global datasets (e.g., payments, identity data) and the ability to see your team's work have an immediate impact at scale. We offer an environment of ownership and speed, where a focused research team can make a significant difference. You will be at the forefront of bridging green and brownfield opportunities, shaping how financial products expand the next era of Adyen.

The annual base salary range for this role is $198,000 - $293,000, plus RSUs; to learn more about our compensation philosophy, please click here. This position is based out of the San Francisco office.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

San Francisco

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

Related jobs

• AOSP Engineer

• Data Platform Engineer

• Data Platform Engineer - OLAP

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Senior Software Engineer (Java)

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Development

Madrid

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Financial Products

Adyen is expanding beyond payments by building an entire suite of embedded financial services tailored for platforms, marketplaces, SaaS businesses, on-demand platforms, and crowdfunding platforms. Our team’s mission is to enable these platforms to manage their global payments and financial services seamlessly through API integrations or hosted solutions.

With our solutions, platforms can:

• Run onboarding, verification, and compliance processes across multiple markets.
• Manage payments and trigger faster payouts and bank transfers in all preferred currencies.
• Offer value-added services like capital lending and the issuing of payment cards and bank accounts.

Our team is responsible for developing the technology behind this unified platform, focused on several different areas.

Your role:

• You will build and maintain our distributed high-performance platform.
• You will contribute to architectural design decisions and ensure the scalability of our platform.
• You will help develop teammates, mentoring and coaching junior engineers and peers while maintaining a feedback loop to foster both your and their continuous growth.
• You will be part of a diverse and inclusive team.
• We launch fast and iterate often. Concretely, this means that within your first few weeks, you will bring code live that impacts many businesses and shoppers.
• You will identify and improve parts of the platform to make it more robust and scalable.
• Collaborate across teams and time zones to make things happen, review code and be open to feedback.
• As an engineer you will help our core financial data processes and work on our finance infrastructure, to keep it scalable, reliable and secure.

Who you are:

• A Senior Software Engineer with experience working with object-oriented programming languages (Java).
• You enjoy and have previous experiences mentoring (not managing) developers.
• You have a deep understanding of the why, how, and where of architectural software design.
• You are proficient in creating performance database queries and table structures.
• You are a clear and concise communicator capable of articulating complex, technical concepts to both junior developers and non-technical peers.
• You are flexible, a team player, and someone who understands the bigger picture.
• You are able to take ownership and lead a project.
• We are an international team and our working language is English, so you speak it fluently in both technical and non-technical contexts.
• Our Tech Stack: Java 17, Web Services (RESTful) and SQL/PostgreSQL using MyBatis (ORM),  Tomcat, Gradle, CockroachDB and Elasticsearch.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Madrid office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

Related jobs

• AOSP Engineer

• Data Platform Engineer

• Data Platform Engineer - OLAP

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Model Risk Specialist

Corporate Risk

Amsterdam

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Model Risk Specialist
We are looking for a Model Risk Specialist in Amsterdam to help drive our model risk management framework as we scale our in-house machine learning and financial models globally. In our flat organization, you’ll move fast and work hands-on to build, represent, and maintain the full scope of model risk as we expand into new products and countries.

What you’ll do:

• Conduct independent validations of models used in risk management, financial forecasting, decision-making, or other business functions;
• Assess model assumptions, methodologies, input data, and output for accuracy, robustness and alignment with intended use cases;
• Develop and implement benchmark models or alternative approaches to test a model’s performance;
• Review and evaluate model documentation, ensuring clarity, completeness, and compliance with internal policies and regulatory guidelines;
• Identify model risks, limitations, and weaknesses, provide actionable recommendations to mitigate those risks;
• Act as a sparring partner for model developers to resolve findings and enhance model quality;
• Ensure compliance with regulatory standards on model risk management;
• Participate in the maintenance of a model risk management governance framework and validation procedures;
• Carry out risk assessments across the company, across product offerings, across the globe; and
• Further strengthen a high-performing second line risk team that covers all Adyen risks.

What we’re looking for:

• A proactive, energetic, lifelong learner that has a hands-on mentality;
• 3+ years working experience within model validation, either in-house or through a consulting role;
• The ideal candidate will have a strong background in statistical modeling, machine learning, and/or financial modeling, combined with the ability to critically assess model methodologies, assumptions and performance;
• Ability to work independently and collaboratively within cross-functional teams; and
• Strong written and verbal communication skills for preparing reports and explaining complex concepts to non-technical stakeholders.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Operational careers

To build the world's most customer-focused financial technology platform, we need as many different perspectives as possible. We’re looking for people from all sorts of backgrounds to contribute.

Learn more

Related jobs

• Financial Risk Officer

• Internal Control Officer- Financial risk

• Internal Control Officer Non-Financial Risk

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Engineering Manager, CI/CD

Infrastructure

.st0{fill: currentColor;}

Chicago

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Engineering Manager, CI/CD

We are looking for a Manager for our In-Person-Payments Tooling team. The team is based in Chicago, you will be guiding the vision and execution for the CI/CD Engineering aspect ensuring smooth and efficient software development and deployment processes.

As a Team Lead, your primary focus is to create and enable a high performing platform engineering team. You will oversee the development of tools and applications that manage the Software Development Lifecycle (SDLC) for our Android and iOS applications. You will ensure your team successfully collaborates with the infrastructure teams, handling Kubernetes clusters to provide an elevated SDLC experience for the entire organization. You will also stay close to your users and deliver the most impactful initiatives for their developer experience.

What You’ll Do

• Technical Leadership: Lead a team of DevOps and Infrastructure Engineers in designing and implementing high-performance CI/CD pipelines using GitLab CI, Gradle, KMP, and Develocity.
• Strategic Oversight: Define the roadmap for automating build processes, caching optimizations, and security scanning to ensure software deployment remains smooth and efficient.
• Mentorship & Growth: Actively coach engineers in troubleshooting complex build failures and developing an "automation-first" mindset.
• Cross-Functional Collaboration: Serve as the primary point of contact between mobile developers and infrastructure teams to ensure tooling health, monitoring, and alerting are seamlessly integrated.
• Process Excellence: Champion quality-focused initiatives, ensuring the CI/CD pipeline remains the organization's first line of defense for code stability.

Who You Are

• Experienced People Leader: You have a proven track record (3+ years) as a Technical Manager or Team Lead. You know how to manage performance, foster career growth, and maintain team velocity.
• Empathetic Navigator: You understand that leading a team is about clearing roadblocks and building an environment where diverse perspectives thrive.
• Analytical Strategist: You can look at complex infrastructure challenges and guide your team toward logical, scalable solutions.
• Operational Excellence: You are comfortable working with Infrastructure as Code (IaC) principles and understand the requirements of a private cloud environment.

Nice to Have

• Mobile Development Background: While your leadership skills are the priority, experience with Android (Gradle/Kotlin) or iOS (Xcode/Swift) ecosystems is a significant plus.
• Deep CI/CD Knowledge: Hands-on history with GitLab CI, Jenkins, Temporal.
• Systems Proficiency: An understanding of Linux systems administration (process management and resource allocation).

The annual base salary range for this role is $180,000 - $243,000; to learn more about our compensation philosophy, please clickhere.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

This role is based out of our Chicago office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. This role is hybrid, with 3 days per week in the office.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

Related jobs

• Android CI/CD Engineer

• AV / IT Engineer

• CI/CD Engineer, Mobile

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Payments Risk Operations Analyst

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Merchant Operations

Sao Paulo

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Card Scheme Compliance Analyst

In order to build a sustainable business, we, as a financial institution, need to know at all times what our customers are up to and whether this is in line with Card Scheme regulations and our risk appetite. The Scheme Operations team is responsible for ensuring that our merchants are compliant with these regulations.

The LATAM Scheme Operations team is based in São Paulo and you will work closely with different teams globally, such as Compliance, Sales, Account Management, Card Payments team, Underwriting and Product. You are somebody who takes ownership, learns fast and has a critical mindset as you are always looking for ways to optimize our risk-control efforts, our internal processes and find scalable solutions to keep our portfolio compliant. You support strategic business growth while meeting compliance goals and mitigate non-compliance losses for Adyen and its clients. Besides providing ongoing guidance to our Merchants, Underwriting and Commercial teams, you will also be in direct contact with the card schemes, such as Visa and Mastercard.

What you’ll do:

• Take ownership over our operational merchant risk management processes, such as registration of Payment Facilitators, Marketplaces and Wallets with the Card Schemes
• Help embed a good risk culture in the first line through proactive engagement, training and collaboration in supporting adoption of the three lines of defense model
• Stay up to date of the latest Card Network requirements and Adyen product expansions. Translate this into an operational strategy for the Scheme Operations team, Implement relevant card scheme rule updates and provide ongoing guidance to our merchants and internal teams, including Underwriting, Sales and Account Management
• Set up new processes to monitor our merchant portfolio against card scheme rules.
• Process Enhancement: Proactively and systematically drive process improvements and automation on our workflows
• Manage non-compliance notifications from the card schemes. Work closely together with our Merchants, Account Managers, Card Schemes and other stakeholders to solve these cases quickly.
• Help internal teams establish strategies that align with global objectives to ensure controlled and sustainable growth of the business

Who you are

• Previous experience in payment industries, with scheme rules, such as Acquirers, Fintechs or Card Network Company is required
• You have a fluent level of Portuguese and English, both written and spoken. Spanish is a plus
• Minimum of 1 year of relevant experience with Card Scheme Compliance
• Understanding of technical bulletins, scheme manuals, and payment message field requirements
• Available to work 3 days per week in Morumbi/SP
• Experience in governance, project management, and leading major initiatives involving multiple stakeholders
• An eye for identifying process improvement and scalability opportunities and an ability to proactively share feedback and ideas with management & team to help drive change
• Skilled in prioritization, possess sound judgment and flexibility in changing courses and decisive in determining a holistic approach on key priorities
• You are detail oriented and organised with an an analytical and critical mindset
• You are a self-starter and have the ability to thrive in a fast paced environment with minimal supervision
• Solid communication and stakeholder management skills, specifically you will be able to collaborate with a variety of internal and external stakeholders and merchants from varying disciplines and cultures.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our São Paulo office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Operational careers

To build the world's most customer-focused financial technology platform, we need as many different perspectives as possible. We’re looking for people from all sorts of backgrounds to contribute.

Learn more

Related jobs

• AML Monitoring Investigations Team Lead

• AML & Screening Analyst

• AML & Screening Investigations Team Lead

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Platform Monitoring Engineer

Support

Bengaluru

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Platform Monitoring Engineer

A team within Global Platform Operations under the Monitoring Engineering pillar exhibits an unwavering attention to detail and a deep understanding of the platform wide monitoring implications to all merchants.

In this role, you will be on-call monitoring platform performance, communicating with merchants, working on monitoring frameworks,  providing feedback to product engineering teams to improve the reliability of the platform. You will initiate and lead initiatives across our platform offerings prioritizing merchant impact to proactively detect any issues and inform merchants quickly.

What you’ll do

• You will participate in 24/7 on-call monitoring. Observe platform and merchant performance and detect any issues proactively to mitigate risks in partnership with Engineering teams.
• Be an expert in communicating with merchants real time during an incident and present the most accurate and updated information to keep them informed.
• Working together with Operations, Product, Engineering, and reliability teams to integrate, grow, and continuously improve our monitoring strategy and increase our reliability.
• Improve operations by leading/project managing initiatives and, or tools—development of automation for effective monitoring. .
• Investigate alerts and provide feedback to engineering teams to build effective logging and alerts across the platform architecture..
• Mitigate merchant impact risk by actioning on alerts in partnership with Engineering teams, and contribute to the monitoring playbook by documenting your learnings.
• Focus on ruthlessly prioritizing, automating, and scaling every aspect of our detection capabilities.

Who you are

• You have at least 5 to 10 years of experience with incident client communication and platform monitoring operations.
• You're willing to participate in the on-call rotation and work in a fast-paced, dynamic environment.
• You have experience with monitoring and logging tools like Prometheus, Grafana, ELK Stack, etc.
• You have experience with observability platforms like Datadog, Dynatrace, Splunk.
• You have excellent analytical and problem-solving skills, with the ability to analyze complex systems and spot the root cause of issues.
• You thrive in an environment where collaboration is crucial and where a global approach is key for are you successful implementation of processes and projects
• You have a passion for defining and standardizing processes to drive strategic improvement and able to translate complex technical concepts with ease for all non technical audiences
• You have a natural ability for handling complex situations and multiple responsibilities simultaneously
• You're a strong team player and thrive in a dynamic environment.
• Work schedule: Early shifts (6:30 AM - 3:30 PM IST) with a 6-day workweek at least twice a month (Sunday–Friday or Monday–Saturday).

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Bangalore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

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• Platform Monitoring Engineer

• Product Support Engineer

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Engineering Manager, Developer Observability

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Development

San Francisco

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Engineering Manager, Developer Observability

The mission

We don’t just build APIs; we build the lens through which thousands of global merchants view their integration. As the Engineering manager for developer observability, you will lead a specialized team dedicated to making the "invisible" visible. Your goal is to eliminate the guesswork for developers.

You aren't just managing infrastructure; you are building a product suite that provides real-time clarity. You’ll ensure that when a developer integrates with us, they have the telemetry, debugging tools, and insights to move from "first request" to "production" with zero friction.

The Role

This is a hands-on technical leadership role. You will guide a full-stack team of engineers who balance lean experimentation with the rigors of high-scale reliability. You’ll oversee the systems (PostgreSQL, Kafka, Elasticsearch) that power our API Logs and Developer dashboards, transforming raw data into actionable guidance for our partners.

What you'll do:

• Maintain a strong product mindset, move beyond standard monitoring to build "Customer-Centric Observability"—tools that tell a developer exactly why a payment failed or how to optimize their integration. You will propose new features and collaboratively shape the future direction of the product.
• You’ll participate in architectural designs and code reviews, ensuring our data tech stack (Kafka/Elasticsearch) delivers near real-time insights at scale (~3.5 billion events weekly growing fast). Act as a technical leader and domain expert for your teams products, challenging and driving technical design and solutions to ensure an exceptionally high technical bar. You will be the point person for product technical decisions, speaking for the product across the organization and to customers.
• We value "live" over "perfect." You will lead your team to ship functionalities within weeks, not months, impacting millions of transactions globally. Work closely with Product Managers to manage project timelines while proactively addressing technical debt, and enforcing best engineering practices.
• Coach, mentor, and build a high-performing team of Backend and Frontend engineers. You will be responsible for continuous performance management, professional development, and maintaining a culture of rapid, top-notch execution.

Who you are:

• You believe integration should be effortless. You care about the "inner loop" and the ergonomics of an API.
• You are deeply comfortable with Java, SQL, and distributed systems. You don’t just know how to run a database; you know how to build services on top of it that people love to use.
• You have experience with large-scale systems but prioritize the product knowledge and customer experience over technical complexity for its own sake.
• You thrive in autonomy and ambiguity, and you value diverse perspectives when solving "unsolvable" scaling or UX challenges.

Minimum Qualifications:

• 5+ years of technical experience, with a significant background as a hands-on Software Engineer.
• 3+ years in a leadership role, managing high-performing engineering teams while maintaining "boots on the ground" technical literacy.
• Proven track record in building developer-facing tools, observability platforms, or high-traffic API products.
• The "Plus": Experience in payments or building external-facing developer consoles/dashboards.

The annual base salary range for this role is $215,00 - $320000 in San Francisco, plus RSUs; to learn more about our compensation philosophy, please click here.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.

San Francisco

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

Related jobs

• AOSP Engineer

• Data Platform Engineer

• Data Platform Engineer - OLAP

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Engineering Manager, Capital

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Development

San Francisco

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Engineering Manager, Capital

The Opportunity

We’re looking for an Engineering Manager to lead the development of our Capital product, powering how businesses access financing options for their businesses. Capital is the next growth frontier as Adyen grows into a comprehensive financial service provider beyond Payments.

This is a new and rapidly evolving space, giving you the opportunity to influence the strategy, own the roadmap, apply AI first product development, see it through from early build to a scaled product.

As an engineering leader, you’ll work closely with partners across engineering, product, commercial, and operations to deliver a best-in-class lending product that serves Platform businesses and their customers. This San Francisco-based role is part of the broader Financial Products organization, which owns the full suite of financial services at Adyen.

What You'll Do:

• Drive the Roadmap: Develop and execute the technical roadmap for expanding our lending products, translating ambitious business goals into world-class technical reality.
• Technical Authority and Excellence: Act as a technical leader and domain expert, challenging and driving technical design and solutions to ensure an exceptionally high technical bar. You will be the point person for product technical decisions, speaking for the product across the organization and, occasionally, to clients.
• People & Performance: Coach, mentor, and build a high-performing team. You will be responsible for performance management, professional development, and building a culture of rapid, top-notch execution.
• Execution & Ownership: Work closely with Product Managers to manage project goals and timelines while proactively addressing technical debt, and enforcing best engineering practices. You are a driver, not an executor.
• Client & Product Focus: Maintain a strong product mindset, deeply understanding our clients' needs, financial service industry, and the broader market landscape. You will propose new features and collaboratively shape the future direction of the product.

Who You Are:

• People Leadership: 3+ years of experience in people management, with a proven ability to build, maintain, and constructively grow high-performance engineering teams.
• Technical Depth: You possess a high technical bar and in-depth knowledge of how to build and scale a world-class, API-based financial service. You should be comfortable discussing and challenging decisions made by Senior+ engineers, and working with our tech stack: Java, Postgres, Kafka, RabbitMQ, Redis, Elastic.
• Execution Mindset: Strong execution skills are paramount. This includes effective communication, stakeholder management (internal and external), and leveraging strategic thinking to solve problems and get things done.
• Collaboration & Influence: Proven ability to lead complex projects involving multiple teams and external partners, demonstrating strong influencing and strategic thinking skills.
• Customer Care: you deeply care about the customers experience and take pride in your and your team’s work that delivers a delightful experience.

Why Adyen?

This is an exceptional opportunity to join a solid, established company with a startup mindset, characterized by small teams, direct communication, and work on important challenges. You’ll have direct access to massive global datasets (e.g., payments, identity data) and the ability to see your team's work have an immediate impact at scale. We offer an environment of ownership and speed, where a focused research team can make a significant difference. You will be at the forefront of bridging green and brownfield opportunities, shaping how financial products expand the next era of Adyen.

The annual base salary range for this role is $198,000 - $293,000, plus RSUs; to learn more about our compensation philosophy, please click here. This position is based out of the San Francisco office.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

San Francisco

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

Related jobs

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• Data Platform Engineer

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Head of Engineering - Adyen protect

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Development

Amsterdam

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Head of Engineering, Adyen Protect

We are seeking a visionary and highly technical Head of Engineering to lead the development and scaling of Adyen Protect. Adyen Protect is our ML-first product suite designed to detect and mitigate payment fraud in real-time across billions of transactions. In this role, you will lead a specialized domain of four high-impact engineering teams dedicated to staying ahead of increasingly sophisticated global fraud networks.

You will be the strategic driver behind our risk engine, ensuring that our ML models are not only accurate and performant but also transparent and actionable for the world's largest merchants. This is a role for a leader who thrives at the intersection of big data, predictive modeling, and high-availability systems. You will be responsible for ensuring that as Adyen grows, our ability to protect our merchants and their consumers remains world-class.

What you’ll do:

• Vision & Strategy: Define and execute the technical roadmap for Adyen Protect, aligning Machine Learning capabilities with the evolving needs of global e-commerce and regulatory landscapes.
• Scale ML Operations: Lead four multidisciplinary teams in building and maintaining scalable infrastructure for model training, real-time scoring, and automated experimentation (A/B testing) at the millisecond level.
• Engineering Excellence: Establish and maintain high standards for engineering quality and reliability. Ensure our fraud detection systems are resilient, low-latency, and capable of processing massive data volumes without downtime.
• Cross-Functional Leadership: Partner closely with Product Leaders, Risk officers, and other parts of the business to translate complex fraud patterns into robust technical features and automated mitigation strategies.
• Team Development: Mentor and grow a high-performing organization of engineers and engineering managers. Foster an inclusive environment that encourages rapid prototyping, ethical AI practices, and continuous learning.
• Merchant Advocacy: Interface with our largest global merchants to understand their unique risk profiles and ensure Adyen Protect provides the granular control and insights they need to grow their business safely.

Who you are:

• ML & Data Enthusiast: You have a deep understanding of Machine Learning lifecycles, from data engineering and feature extraction to model deployment and monitoring.
• Proven Leader: You have a track record of leading complex engineering organizations and managing other managers, specifically within high-growth fintech or SaaS environments.
• Strategic Problem Solver: You can balance the immediate need for fraud mitigation with the long-term goal of reducing "false positives" to maximize merchant revenue.
• Tech-Fluent: You remain technically literate and are comfortable diving into architecture discussions regarding distributed systems, data pipelines, and real-time processing.
• Collaborative: You excel at building bridges between technical and non-technical stakeholders, explaining the "why" behind complex (ML) decisions.

Minimum Qualifications:

• 7+ years of technical experience, including significant tenure as a hands-on software or machine learning engineer.
• 5+ years of experience in manager-of-managers roles, overseeing multiple engineering teams.
• Experience with High-Scale Systems: Proven track record of managing products that handle high-throughput, low-latency workloads (e.g., payments, cybersecurity, or real-time bidding).
• Domain Expertise: Familiarity with fraud detection, risk management, or identity verification systems is highly preferred.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

Related jobs

• AOSP Engineer

• Data Platform Engineer

• Data Platform Engineer - OLAP

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Development Tooling Engineer - (Build & Test)

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Development

Amsterdam

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

We’re looking for an engineer who is passionate about developer productivity, build systems, and automation to enhance and scale our internal development experience. In this role, you’ll help shape the future of our build and testing ecosystem, optimize build/test workflows, and drive automation that improves the day-to-day experience of engineers across Adyen.

What you’ll do

• Work on systems and tooling that enhance developer experience by improving build and test performance, reliability, and automation at scale.
• Design, maintain, and evolve the build tooling ecosystem, including, custom Linters, Static Analysis Tools, and Gradle conventions/plugins.
• Optimize CI/CD pipelines and integrate intelligent tests and build selection mechanisms to reduce feedback time and increase efficiency.
• Implement automation to detect and mitigate flaky tests, dependency regressions, and slow builds.
• Enable modular, scalable, and independent build execution across a large codebase to support multiple teams and projects.
• Collaborate with engineers across product domains to identify build pain points and deliver scalable solutions.
• Continuously monitor build health and quality metrics to identify bottlenecks and drive measurable improvements.
• Introduce tools and best practices that enhance developer productivity and workflow consistency.

Who you are

You have experience in:

• Working with build systems such as Gradle or similar, with a good understanding of build lifecycle, dependency management, and caching.
• Applying test frameworks, test impact analysis, or flakiness detection techniques.
• Designing or maintaining CI/CD pipelines (e.g., GitLab CI, Jenkins, Temporal, or similar).
• Programming in Java, Kotlin, or Python.
• Implementing developer-focused automation or tooling (e.g., internal plugins, build analyzers, or CLIs).
• Working with containerized environments (Docker, Kubernetes) and Infrastructure as Code (IaC) tools such as Terraform.

Nice to have:

• Experience with developer portals (e.g., Spotify Backstage).
• Building build analysis or observability tooling (e.g., Gradle Profiler, Develocity Build Scans).
• Experience integrating AI-assisted systems (LLMs, internal copilots) into developer workflows.
• Understanding of monorepo architectures and dependency graph management.

You are:

• Passionate about developer experience, automation, and reducing toil.
• A problem solver who enjoys improving complex systems and workflows.
• Curious, collaborative, and comfortable working across teams.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

Related jobs

• AOSP Engineer

• Data Platform Engineer

• Data Platform Engineer - OLAP

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Compliance Data Analyst

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Data Analytics

Amsterdam

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

The Role

The Compliance Data team sits at the intersection of regulatory excellence and data innovation. We don't just "report" on compliance; we build the analytical engine that ensures Adyen scales safely. Our mission is to manage risk at scale through automated, platform-wide data solutions that identify risks before they become issues.

What will you do

• Automate Compliance: Replace manual, sample-based processes with scalable Python/Spark solutions that cover our entire global portfolio.
• Monitor Risk: Design and maintain frameworks to proactively detect compliance gaps across Adyen’s global platform.
• Bridge the Gap: Translate complex regulatory requirements into technical data models and roadmap items.
• Own Data Integrity: Partner with Engineering to refine data models, ensuring our compliance assets are accurate, accessible, and audit-ready.
• Drive Strategy: Lead cross-functional projects that shift our compliance posture from reactive to data-driven.
• Build data literacy: Drive adoption of data skills to elevate data fluency, enable self-service analysis, and foster data-driven decision making

Who you are

• Technical: 5+ years in Data Analytics/Science. You are highly proficient in SQL, Python, and PySpark.
• Big Data Savvy: Experience with Spark, Airflow, and Git is essential for our scale.
• Strategic: You don’t just pull data; you tell a story. You can explain technical gaps to Legal, Compliance, or Regulators in plain English.
• Automation-First: You have a natural "lazy-efficient" streak—if a task is manual, your first instinct is to build a script to kill it.
• Fintech Background: Previous experience in AML, KYC, or Sanctions is a huge plus, but the ability to navigate complex datasets is a must.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

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• Compliance Data Analyst

• Data Analyst

• Data Analyst - Regulatory Reporting Tech

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Strategic Growth Manager, Agentic Commerce

Commercial Business Development

Amsterdam

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Strategic Growth Manager, Agentic Commerce

Agentic Commerce is the most significant shift in digital payments since mobile. We are moving from a world where humans click "buy" to a world where AI agents negotiate, book, and transact on our behalf.

We are looking for a strategic commercial operator to help define and execute Adyen’s Go-to-Market strategy for this emerging channel. You will not just be selling a product, you will be building the playbook for how the world’s largest enterprises accept payments from AI agents.

This is a rare opportunity to sit at the intersection of Commercial GTM Strategy, Account Management, and Product. You will work closely with Adyen’s leadership to take our "Universal Translator" strategy to the market.

What you’ll do

• Define the Playbook: You will take our Agentic Commerce offering from "Pilot" to "Scale." This means identifying the right first-mover merchants, structuring the commercial approach, and creating the feedback loop between the market and our Product team.
• Consult, Don’t Just Sell: You will act as a trusted advisor to C-level stakeholders at our largest merchants, helping them navigate the hype, understand the infrastructure risks (fraud, identity), and architect their data feeds for the agentic economy.
• Orchestrate the Ecosystem: You will be the commercial bridge between our merchants and the major AI platforms (OpenAI, Google, etc.), ensuring Adyen remains the neutral connector in a fragmented ecosystem.
• Enable the Organization: You will turn your learnings into a GTM engine, collaborating with marketing to train our wider Sales and Account Management teams to speak fluently about tokens, LLMs, and agentic protocols.
• Protect the Merchant: You will champion our "Merchant-First" principles, ensuring that as protocols evolve, they prioritize merchant control, data privacy, and liability protection.
• The Regulatory Architect: You will navigate the unique complexity of the European landscape. You will become the subject matter expert on how Agentic Commerce intersects with PSD2, SCA, and GDPR, turning regulatory compliance into a competitive moat for our merchants.
• Cross-Border Complexity: You will help global merchants solve the "fragmentation" problem, ensuring their agentic flows work seamlessly across borders, currencies, and local payment methods.

Who you are

• Experience:6-8 years of experience in commercial-facing or GTM strategy roles. Previous experience in payments or financial technology is a plus
• A Strategic Builder: You are comfortable working with ambiguity. You don't need a finished brochure to have a commercial conversation; you can co-create a solution with a client.
• Commercially Sharp: You have a track record of navigating complex enterprise organizations and driving strategic initiatives that result in real volume, not just press releases.
• Technically Fluent: You can explain the difference between a Network Token and a Virtual Card to a CFO, and debate API schemas with a Product Manager. You understand the nuances of the payments stack.
• Curious about AI infrastructure. You are not an ML engineer, but you follow how agentic systems are evolving - agentic frameworks, how AI agents make decisions and initiate transactions. Familiarity with emerging agent protocols and how model providers are approaching commerce is a plus.
• Anti-Hype: You cut through the noise. You focus on solving real operational problems (inventory visibility, authentication, liability) rather than selling science fiction.
• Collaborative: You thrive in a flat structure. You will be working closely across Commercial, Product, Legal, and Partnerships teams to clear hurdles, resolve challenges in real-time.

Why now?

Agentic commerce is in its infrastructure phase. The protocols, standards, and commercial models are being written and tested right now. In this role, you won't be executing an established playbook, you will be authoring it. Adyen processes payments for many of the world's largest, most sophisticated enterprises, which means the decisions we make here will shape how AI-initiated transactions work at scale, not just in theory.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

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Team Lead - Learning & Development

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Human Resources

Amsterdam

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

The Role

The L&D Core team is the engine room of Adyen’s global learning strategy. We are responsible for building the ecosystem that supports a culture of continuous learning through global interventions and events, communities of practice, and state-of-the-art tooling. We deliver the infrastructure, from Leadership Development and Experience Design to LMS and AI-driven learning, that empowers everyone to "Own Your Growth."
As the Team Lead, you aren't just managing a function; you are the architect of this ecosystem. Your mission is to lead a high-performing team of Subject Matter Experts, defining the "North Star" for the future of learning at scale. You ensure our specialized work translates into "simple, unique, and bold" solutions that set a new industry standard and align directly with Adyen’s strategy.

Key Responsibilities

Strategic Vision & Alignment

• Define the North Star: You will play a key role enabling and empowering your team to deliver against our 2026 strategy of strengthening leadership effectiveness. Long term, you’ll articulate a clear vision for the future of learning at Adyen, connecting leadership and community-driven development, AI trends, data literacy into a cohesive roadmap.
• Communicate the "Why" behind strategic shifts, ensuring every stakeholder understands how our unique learning approach drives customer success.

Strategic Stakeholder Management

• Build high-trust relationships across Academies, HR, and Senior Leadership to create visibility and buy-in for Core team initiatives.
• Act as a Strategic Partner: Position L&D Core as a primary driver of organizational enablement, ensuring we are integrated into key business working groups and global messaging. You will not only bring your expertise, but also be a thought leader in the future of our People function.

Customer Centricity (Learner-First)

• Meet the Learner in the Flow: We offer our customers a subscription to innovation and that means we constantly review and raise the bar for our learning approach. Advocate and challenge for frictionless, relevant learning experiences that meet employees where they are.
• Ruthless Prioritization: Focus the team on needle-moving projects that solve real business problems, stripping away "nice-to-have" training in favor of high-impact solutions.

Leadership & Feedback Culture

• Be a Multiplier: Hire people better than yourself and coach your SMEs to reach their full potential. You leverage your influence to amplify their impact rather than micromanaging their expertise.
• Foster our Formula, No Blush, and Normal Course of Life: Create a high-performance environment where feedback is frequent, direct, and constructive, maintaining a high bar for excellence.
• Remove Roadblocks: Proactively identify and eliminate friction, gaining the business access your team needs to deliver their best work at speed.

Experience

• Proven Leadership: Minimum 3 years of people management experience, with a track record of leading and coaching teams of specialists in a fast-paced tech scale-up or high-growth environment.
• Deep Learning Background: You understand how to develop human skills within global organizations. Expertise in building L&D programs within the broader HR function.
• Stakeholder Mastery: Demonstrated ability to influence senior leadership and navigate complex, global matrix organizations.
• Strategic & Bold Mindset: Experience translating complex, abstract business requirements into simple, world-class learning strategies.
• Tech & Business Acumen: Highly comfortable with modern learning technologies (LMS, AI applications) and able to demonstrate the tangible link between learning and company strategy.
• Culture Add: You live The Formula. You are a champion of learner empowerment, data literacy, and situational leadership.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based in our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Operational careers

To build the world's most customer-focused financial technology platform, we need as many different perspectives as possible. We’re looking for people from all sorts of backgrounds to contribute.

Learn more

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Back

Senior Software Engineer (Front End)

.st0{fill: currentColor;}

Development

Sao Jose dos Campos

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Frontend Developer

One of our main goals at Adyen is to build the most customer-oriented solution on the planet. We want to enable peer-to-peer marketplaces, on-demand services, crowdfunding platforms, and other platform business models to maximize their competitive advantage through integrated financial products and services.

To achieve this goal, we want to allow all our customers to maximize revenue recovery and reduce operational complexity related to payment disputes by providing the most complete, intelligent and automatable dispute management solutions.

What you’ll do

• You will be working on Global products (Disputes)
• You will help to design, build and release our new components
• You will be responsible for the full lifecycle of development. This includes communicating with stakeholders (product owners, product designers, account managers, merchants, e.g.), testing, iterating purposefully, and monitoring the impact of your projects
• You will work on new features and focus on improving the developer experience of our solutions by working closely with our product team and supporting our operational teams and platforms
• You will have the freedom to identify and improve parts of the product to make it more consistent, robust, and scalable

Who you are

• You're a Software Engineer with 4+ years of experience in Javascript and Javascript frameworks
• Experience with Vue 3 is a differential
• You have full professional proficiency (written and verbal) in English
• Availability to work 3 days in person in São José dos Campos/SP
• You recognize yourself in the Adyen Formula: being open-minded, having a proactive attitude, and always trying to make things work while keeping the bigger picture in mind
• You actively share your knowledge and enthusiasm to develop yourself and your team and are comfortable with asking for and receiving constructive feedback
• You independently gather technical requirements and create a plan to execute those requirements
• You're a collaborative team player; you like connecting and communicating with your team members and other stakeholders to achieve the best solution possible
• Payments experience and disputes, chargeback management experience is a plus.

Note: This position is based at our office in São José dos Campos/SP, Brazil.

Office First Culture: We love working together! Due to our hybrid work model, we expect you to come to the office three days per week and work remotely twice.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our São José dos Campos office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

Related jobs

• AOSP Engineer

• Data Platform Engineer

• Data Platform Engineer - OLAP

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Senior Software Engineer - Front End (Affirmative Action for Women)

.st0{fill: currentColor;}

Development

Sao Jose dos Campos

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Frontend Developer

One of our main goals at Adyen is to build the most customer-oriented solution on the planet. We want to enable peer-to-peer marketplaces, on-demand services, crowdfunding platforms, and other platform business models to maximize their competitive advantage through integrated financial products and services.

To achieve this goal, we want to allow all our customers to maximize revenue recovery and reduce operational complexity related to payment disputes by providing the most complete, intelligent and automatable dispute management solutions.

What you’ll do

• You will be working on Global products (Disputes)
• You will help to design, build and release our new components
• You will be responsible for the full lifecycle of development. This includes communicating with stakeholders (product owners, product designers, account managers, merchants, e.g.), testing, iterating purposefully, and monitoring the impact of your projects
• You will work on new features and focus on improving the developer experience of our solutions by working closely with our product team and supporting our operational teams and platforms
• You will have the freedom to identify and improve parts of the product to make it more consistent, robust, and scalable

Who you are

• You're a Software Engineer with 4+ years of experience in Javascript and Javascript frameworks
• Experience with Vue 3 is a differential
• You have full professional proficiency (written and verbal) in English
• Availability to work 3 days in person in São José dos Campos/SP
• You recognize yourself in the Adyen Formula: being open-minded, having a proactive attitude, and always trying to make things work while keeping the bigger picture in mind
• You actively share your knowledge and enthusiasm to develop yourself and your team and are comfortable with asking for and receiving constructive feedback
• You independently gather technical requirements and create a plan to execute those requirements
• You're a collaborative team player; you like connecting and communicating with your team members and other stakeholders to achieve the best solution possible
• Payments experience and disputes, chargeback management experience is a plus.

Note: This position is based at our office in São José dos Campos/SP, Brazil.

Office First Culture: We love working together! Due to our hybrid work model, we expect you to come to the office three days per week and work remotely twice.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our São José dos Campos office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

Related jobs

• AOSP Engineer

• Data Platform Engineer

• Data Platform Engineer - OLAP

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Senior Data Platform Engineer

Infrastructure

Amsterdam

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Data Platform Engineer

As a Data Platform Engineer , you will be responsible for managing one of the largest data platforms in the world. Your focus will be on ensuring that data, data services, and infrastructure are reliable, fault-tolerant, efficiently scalable, and cost-effective. These platforms support dozens of products, hundreds of developers, and thousands of daily jobs, reinforcing Adyen’s industry-leading capabilities.

Most days are dedicated to development of new features or preparing Kubernetes clusters for our BigData platform, and giving support to all our end users that make use of our platforms.or applying releases we use  a mix of planned releases and continuous deployment depending on the impact the release can have. Building new clusters and services and still ensure our end users are unblocked and our systems keep the agreed SLO uptime in shape. Beyond operations, you’ll have the opportunity to design, build, and deliver scalable systems as a Platform engineer. If you thrive on automation and reducing manual toil, you’ll play a strategic role in shaping the future of automation for our Big Data Platforms.

You will collaborate with data and ML scientists and engineers to develop and roll out tools that enhance platform performance while operating and scaling multiple big data platforms. This includes managing a fleet of a few thousand nodes, tens of thousands of cores, hundreds of terabytes of RAM, and tens of petabytes of storage. This is a unique opportunity to work at scale and influence the infrastructure behind Adyen’s cutting-edge data capabilities.

What you’ll do

• Design, develop, operate, and maintain scalable, reliable, fault-tolerant, and high-performance big data platforms.
• Work with distributed systems in all shapes and flavors (databases, file systems, compute, etc.).
• Shape and maintain continuous improvements and deployment of new clusters.
• Implement observability solutions (logging, monitoring, alerting) to ensure system reliability and performance.
• Optimize performance of large-scale distributed data platforms with appropriate cluster configurations, and resource management.
• Practice sustainable incident response and blameless postmortems, with a focus on automation and root cause analysis.
• Improve security and compliance by implementing access controls, encryption, and best practices for data governance.
• Design and build automation tools to reduce toil and enhance the reliability of data platforms.
• Self-service infrastructure to empower data teams while maintaining platform stability.

Who you are

• Familiar with infrastructure automation and configuration management tools (e.g. Ansible, Terraform, Puppet).
• Strong system administrator/platform engineer background with experience in large-scale distributed systems.
• Experienced with infrastructure and private cloud systems (on-premise).
• A team player with strong communication skills, able to work closely with diverse stakeholders (analysts, data scientists, data engineers, infrastructure, and security teams).

Experience developing and maintaining:

• Distributed data and compute systems (Hadoop, Druid, Trino, etc).
• Kubernetes (k8s, Docker)
• Hadoop ecosystems (Hive, YARN, HDFS, Kerberos).

Good to have

• Experience as a Data Platform Engineer or Site Reliability Engineer for Data Platforms
• Fluency in Python. Java, Golang, or Rust are also appreciated.
• Experience in observability & monitoring tools (Prometheus, Grafana, OpenTelemetry).
• Experience with on-call rotations or incident management in high-scale distributed systems

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

Related jobs

• Android CI/CD Engineer

• AV / IT Engineer

• CI/CD Engineer, Mobile

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* .st0{fill: currentColor;}

Merchant Operations
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* Office Management
* Partnerships
* Payments Partnership
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* Procurement
* Product Management
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Amsterdam

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Amsterdam

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Amsterdam

• Director of Engineering - Digital Experiences Platform

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Amsterdam

• Dutch Direct & International Tax Manager

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Amsterdam

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• Engineering Director, Developer Platform

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Chicago

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Payment Risk Operations Lead

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Merchant Operations

Amsterdam

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Payment Risk Operations Lead

As a Payment Risk Operations Lead, you will lead a team of Payment Risk Operations Analyst, maintain oversight of card scheme monitoring and registration of high risk entities, support strategic business growth while meeting compliance goals, and collaborate closely with other teams in order to mitigate non-compliance losses for Adyen and its clients. In this position you will need to work closely with different teams globally, such as Sales, Account Management, Engineering, Compliance, Partnerships and Product in order to meet  compliance with our payment partners, and merchant goals. The ability to foster cross-team collaboration and individual curiosity will also be key to success.
Further, you will also be involved with strategic company initiatives that help shape the team, and prepare for growth and/or changes.

What you’ll do

• Lead the team as a key source of knowledge on scheme rules and compliance. Drive global initiatives on scheme rules compliance across integrity risk, data security, operational risk
• Define and clearly communicate objectives and goals for the team. Track team progress and success, and present results and reporting to senior Leadership
• Influence the payments and scheme rules landscape in the market with deep insights gathered from our merchant base. Ability to negotiate with our partners and work collaboratively
• Operate closely with our product and partnership teams to sustainably drive our business objectives in the markets
• Engage with our payment method partners to resolve and collaborate on key compliance topics.  Communicate with our strategic Adyen merchants and partners to drive compliance
• Lead and drive operational process improvements to increase productivity and efficacy of the team
• Recruit talented team members who can contribute to both Adyen’s and our merchants’ growth. Coach and mentor members of the team in the areas of compliance monitoring and non-compliance investigations
• Be an ambassador of the Adyen Formula

Who you are:

• You have at least 3-5 years of formal people management experience. You have worked in payment operations within the risk and compliance space for at least 7 years at a fintech/ tech company
• You are innovative, with strong problem-solving capabilities and you’re able to define robust processes and procedures and improve operational workflows
• You have experience in building effective working relationships with external partners and/or complex cross-functional partners
• You are able to serve as an escalation point to varied card network compliance challenges. A detailed knowledge of card network rules is advantageous, but not mandatory
• You have strong English written and verbal communication skills
• Must be willing to travel, both domestically and internationally where required

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Operational careers

To build the world's most customer-focused financial technology platform, we need as many different perspectives as possible. We’re looking for people from all sorts of backgrounds to contribute.

Learn more

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Machine Learning Scientist

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Development

Amsterdam

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Machine Learning Scientist

At Adyen, we are the financial technology platform of choice for the world’s leading companies. The Insights team is at the core of this platform, providing the world’s largest merchants with the data and analytics they need to optimize their payment performance. Within this, our Proactive Diagnostics initiative acts as a proactive guard for merchant revenue, closing the loop between detecting an anomaly and providing a clear path to rectification.

We operate at the intersection of Big Data and actionable intelligence. By leveraging Adyen’s global payment flow, we apply advanced statistical models and Causal Inference to not only detect performance drops but to explain the "why" behind them. We are looking for a Machine Learning Engineer to help us architect the next generation of our diagnostic engine.

In this role, you will:

• Build – Design and scale production-ready ML models to identify anomalies across millions of traffic permutations. You will own the end-to-end lifecycle, from feature engineering within our Big Data ecosystem (Spark/SparkStreaming) to building the internal infrastructure—such as our FastAPI-based labeling service on Kubernetes—needed to generate high-quality ground truth for supervised learning.
• Discover – Move beyond simple detection to build automated root-cause analysis. You will develop logic that translates complex statistical signals into actionable recommendations, helping merchants understand exactly how to optimize their setup.
• Scale – Transition our diagnostic capabilities from daily reporting to near-real-time velocity. You will build the observability layer to track model drift and integrity, ensuring our signals remain the "Gold Standard" for the industry.
• Collaborate – Work at the heart of a product-driven team. You will sit close to our users, gathering continuous feedback to ensure our technical solutions solve real-world business friction and drive product adoption.

Who You Are:

• You have 4+ years of experience as a Machine Learning Engineer or Data Scientist (Anomaly Detection, Time-Series, or Signal Processing).
• You have an Engineering-First mindset. You treat ML code like production code and are comfortable managing your own deployments and infrastructure.
• You are proficient in Python and Big Data frameworks (PySpark, Airflow, Hadoop, Kafka).
• Experience with SparkStreaming/Flink, Docker and Kubernetes is a plus.
• You have a strong interest in Causal Inference - you want to prove why something happened, not just that it happened.

• You are a pragmatic problem solver. You prioritize business impact and reliability over model complexity, choosing the right tool for the job to ship solutions that work today.

• You are proactively taking the lead in projects, from ideation to deployment. You have experience working with a wide range of stakeholders and can clearly communicate complex outcomes to a wide range of audiences.

• You can confidently work in a product team with demanding stakeholders, are able to communicate effectively and have the ability to drive the team’s roadmap, alongside the product and engineering leadership of the team.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

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Head of Data, Customer Experience

Product Management

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Chicago

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

About the role:

Adyen seeks a leader for its Product Analytics team, focused on customer experiences across onboarding, customer area and dashboards, developer platform, and the end-to-end customer lifecycle. This is a high-impact role with an opportunity to build foundational analytics capabilities, partnering with data engineering and product to land a data strategy that will lead to enhanced customer understanding, experimentation, and AI-powered experiences. This is a management role with individual contributors embedded within the product teams.

Adyen is seeking a senior leader to build and scale its Product Analytics function, with a mandate tounify how product performance, customer behavior, and experimentation are measured across the end-to-end customer lifecycle.

As Adyen continues to consolidate its platforms, customer interfaces, and developer experiences into a more cohesive “one-platform” model, this role will establish the analytics foundation that enables faster learning, better decision-making, and durable product advantage. You will partner closely with Product, Data Engineering, and Commercial leadership to turn rich but fragmented data into clear insight that guides strategy, prioritization, and execution.

This is a people-leadership role with individual contributors embedded in product teams, combined with clear accountability for analytics standards, quality, and impact across the organization.

What You Will Accomplish:

• Unify analytics into a coherent system
• Bring together analytics efforts that are currently distributed across teams into a shared, scalable framework that spans onboarding, customer area, dashboards, developer platform, and the full customer lifecycle.
• Create a shared definition of success
• Establish clear, consistent success metrics, funnels, and KPIs so product teams and leaders operate from a common understanding of performance and outcomes.
• Make analytics a strategic decision driver
• Elevate analytics from reporting to influence—equipping leadership with actionable insight to guide product strategy, investment decisions, and tradeoffs.
• Operationalize experimentation at scale
• Increase the velocity, rigor, and consistency of experimentation by embedding repeatable testing and learning practices into how product teams work.
• Scale data quality and governance with platform complexity
• Implement the standards, processes, and partnerships needed to maintain trusted, high-quality data as Adyen’s products, customers, and platform surface area continue to grow.
• Prepare the data foundation for AI-enabled experiences
• Drive the data cleanup, consistency, and maintenance required to fully unlock future opportunities in AI-powered products and customer experiences.

What You’ll Do:

• Product Analytics Strategy
• Define and evolve Adyen’s product analytics strategy, frameworks, and tooling to support consistent measurement and insight across product domains.
• Partner with Product, Data Engineering, and Commercial teams to align metrics with business outcomes and platform strategy
• Performance, Insights & Experimentation
• Define metrics to measure product performance, adoption, and customer impact across the lifecycle.
• Translate data, experimentation results, and customer signals into clear recommendations that influence product roadmaps and priorities.
• Cross-Functional Leadership
• Act as a trusted partner to senior leaders, providing executive-ready insights that connect customer behavior to product and business outcomes.
• Align teams around shared metrics and prevent fragmentation of definitions, dashboards, and reporting.
• Team & Capability Building
• Lead, coach, and grow a high-performing product analytics team embedded within product organizations.
• Set best-in-class expectations for analytical rigor, storytelling, and impact through hiring, training, and clear standards.

Who You Are:

• 8+ years of experience leading product analytics teams in consumer technology, fintech, or high-growth product organizations.
• Proven ability to bring structure and clarity to complex, decentralized analytics environments.
• Strong technical foundation, including fluency in SQL, experience with Python or similar scripting languages, and hands-on experience with experimentation frameworks (A/B testing, multi-arm bandit).
• Comfortable operating in global, matrixed organizations where influence, alignment, and judgment are critical.

What Sets You Apart:

• Builder & Unifier
• You enjoy turning fragmented systems into cohesive, scalable foundations.
• Player / Coach
• You can operate in the details when needed while setting direction and developing leaders.
• Results-Driven
• You focus on outcomes, learning velocity, and measurable impact—not vanity metrics.
• Clear Communicator
• You translate complexity into clarity and align diverse stakeholders around shared goals.

The annual base salary range for this role is $258,500 - $375,600; to learn more about our compensation philosophy, please click here.

Location

This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Equal Opportunity Employer

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Product careers

No one only manages a search bar or a small feature. At Adyen, you’ll see each solution through the entire lifecycle, from conception to implementation to iteration. If you’re ready to think about the entire solution, then Adyen is right for you.

Learn more

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Engineering Manager - Partner Solution Engineering

Payments Partnership

Amsterdam

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Partner Engineering Manager (Europe, Middle East and Africa)

Adyen is seeking a Manager for the Partner Solutions Engineering team in EMEA. This role requires a leader with a strong technical background and a proven ability to guide and develop a high-performing team. You will be instrumental in ensuring the success of Adyen's largest, most complex, and fastest-growing partnerships by fostering strong technical relationships, influencing product development, and driving strategic initiatives.

As the leader of EMEA’s Partner Engineering team, you will lead a team of Partner Solutions Engineers who are subject matter experts in Adyen’s product offerings down to the API level. Your goal will be to empower your team to ensure partners architect and implement solutions that deliver the best of Adyen, driving mutual success and innovation. This position requires a blend of leadership, technical expertise, strategic thinking, and strong stakeholder management skills to influence both partner implementations and Adyen's internal product development.

This role is critical in ensuring Adyen's platform is scalably supportable by our partners and that partner feedback effectively shapes our product evolution. The ideal candidate possesses a strong technical leadership foundation, excellent communication skills, and the ability to build lasting, influential relationships internally and with partners.

What you'll do:

• Lead, mentor, and coach a team of Partner Solutions Engineers, fostering their growth and ensuring their ability to successfully execute complex system integration projects.
• Oversee your team's efforts in acting as long-term, trusted technical contacts for partners' engineering and product teams, guiding them on Adyen's platform capabilities and integration best practices.
• Ensure your team provides ongoing support for technical inquiries, hands-on assistance during the implementation process, and leads troubleshooting efforts to ensure the timely delivery of solutions.
• Drive strategic architectural recommendations to ensure partners optimally integrate Adyen's solutions, maximizing value for their end-customers.
• Collaborate with internal Product and Engineering stakeholders, advocating for partner needs and influencing Adyen’s roadmap to enhance scalability and supportability for the Adyen product offering.
• Implement new or driving existing multi-quarter initiatives such as creating new roles, migrating tooling, or formalizing processes.
• Balance team needs with the needs of Adyen, ensuring clear communication internally and externally.

Who you are:

• 8+ years of direct line management experience of hybrid technical and customer-facing teams and proven experience hiring, mentoring, and coaching top talent.
• Strong understanding of web development and the Software Development Life Cycle (SDLC).
• Working experience with APIs and a very good understanding of programming language(s), preferably with the ability to read and troubleshoot code.
• Proven ability to quickly learn new technologies, understand complex systems (APIs, databases, SDKs, etc.), and a strong desire to continuously improve technical acumen.
• Excellent communication and presentation skills; comfortable leading technical discussions and building rapport with VP+ level engineering leaders and product managers internally and externally.
• Ability to establish and maintain strong, long-term technical relationships with partners at VP+ level.
• Ability to navigate ambiguity, manage technical stakeholders effectively, influence internal roadmaps, and make decisions by collaborating with the right people.
• A growth mindset with a bias toward action and strategic thinking.
• Possess a strong sense of initiative and ownership, demonstrating a culture fit with Adyen.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Commercial careers

To our customers we’re not just another technology provider. We’re partners in their growth. If you’re not just another sales leader, marketing professional, or support specialist then a career at Adyen is the right career for you.

Learn more

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Engineering Director, Developer Platform

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Development

San Francisco

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Engineering Director, Developer Platform

We are seeking a visionary, and highly experienced Director of Developer Platform to lead our global customer experience efforts. In this leadership role, you will be the strategic advocate and driver for ensuring our merchants and partners experience a world-class platform integration. You are instrumental in shaping the developer journey, ensuring that integrating with Adyen is not just easy, but a genuinely superior experience.

You will live and breathe our public APIs, SDKs, and documentation. You will identify where developers face friction and then build the tools and shape the content to eliminate it. This is a role for a builder and a communicator who wants to have a direct, tangible impact and redefine the standard of integration for thousands of developers worldwide.

We believe that our customers' success is our success, and that starts with an effortless integration experience for our customers and partners. We move fast, we own our work from end to end, and we're committed to making our technology intuitive and powerful for the developers who build on it.

What you'll do:

• Define and execute the vision for Adyen's Developer Experience domain, ensuring alignment with the company's goals and developer community needs.
• Maintain high-quality standards across all integration-related products, ensuring consistency and simplicity. Establish best practices for engineering quality, scalability, and performance to support developers at scale.
• Advocate for developers by enhancing usability, reliability, and efficiency in integrations, APIs, and tools.
• Lead and grow a diverse, inclusive, and high-performing multi-disciplinary team, empowering members through clear expectations and growth opportunities across subdomains such as webhooks, API quality, integration SDKs, developer relations, developer monitoring and tooling etc.
• Drive the adoption of common principles and taxonomy to streamline integration processes, improve API consistency, and deliver innovative developer tools, SDKs, and documentation
• Be the evangelist in the developer community through conferences, articles, and thought leadership.

Who you are:

• A passion for developer experience, integration simplicity, and reliability.
• Proven experience as a leader in engineering, ideally with a background in developer-facing products, APIs, or integrations.
• Strong public presence with experience as a thought leader, including speaking at conferences, writing articles, and engaging with the developer community.
• Exceptional mentorship and team-building skills with a track record of fostering inclusive and high-performing teams.
• A customer-centric mindset with a focus on delivering measurable outcomes.

Minimum Qualifications:

• 7+ years of technical experience, including significant tenure as a hands-on software engineer. Must have 3+ years of experience in manager of managers roles while maintaining deep technical literacy
• Experience leading organizations of 40+ engineers.

The annual base salary range for this role is $300,00 - $367,000 in San Francisco, plus RSUs; to learn more about our compensation philosophy, please click here.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

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• Data Platform Engineer

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Compliance Oversight Analyst

Compliance

Singapore

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Compliance Oversight Analyst

Our fast-paced Compliance team is looking for a Compliance Oversight Analyst with experience in performing compliance monitoring procedures in the payments and/or finance industry. The successful candidate must have strong analytical skills and be able to work as a business partner to connect with a wide range of teams, including risk, legal, finance and sales, and provide pragmatic advice and guidance to build sustainable growth.

What you’ll do

• Execute second-line quality assurance testing procedures across various risks, including customer onboarding, anti-money laundering reviews, ongoing monitoring and terminations, in line with the compliance oversight program;
• Identify critical risks to the business through quality assurance testing and partner with first line stakeholders to complete remediation;
• Contribute to the operational efficiency, planning, and execution of new and existing quality assurance programs;
• Develop quarterly reporting on compliance program performance and deliver to management;
• Proactively create efficient and data-driven approaches to monitoring solutions;
• Collaborate with the compliance team on the further development of the compliance program;
• Contribute in the planning and execution of the annual compliance monitoring program; and
• Execute on enhancement of compliance procedures as required.

Who you are

• Ideally from an internal Compliance function, internal audit function and has 1 or 2 years of experience;
• You are a quick learner that have solid foundation of Adyen’s business and/or the finance and/or payment industry;
• You are an analytical thinker with an attention to detail who can both draft and monitor on the implementation of relevant business processes, procedures, and policies;
• You have a keen eye and passion for identifying risks while thoughtfully crafting remediation plans to promptly mitigate them;
• You are a strong communicator who is able to adjust your style and tone of communication, both verbally and in writing, to tailor it to your audience;
• You are a self-starter and able to project manage multiple initiatives concurrently that uplift the compliance program without sacrificing quality;
• You have solid interpersonal skills and are specifically able to liaise and connect with a variety of internal and external stakeholders, from varying disciplines and cultures; and
• You are excited about working with an international team who will provide different perspectives and sharpen your ideas.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Operational careers

To build the world's most customer-focused financial technology platform, we need as many different perspectives as possible. We’re looking for people from all sorts of backgrounds to contribute.

Learn more

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• APAC Lead - Payment Method Compliance

• Compliance Advisory Officer

• Compliance Officer, Card Network Specialist

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Storage Engineer

Infrastructure

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Chicago

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why you should join the Adyen Storage Team

This team is part of our Platform Engineering Solution in Amsterdam. The purpose of Platform Engineering is to enable Adyen engineers to autonomously build and support secure, scalable and reliable applications with high speed and quality through a common technology ecosystem.

As a storage engineer of our Storage team in Chicago, you will be responsible for designing, implementing, managing, and maintaining data storage systems and solutions.This role involves the end-to-end management of our organization's data storage infrastructure. This includes strategic design for scalability, hands-on implementation and integration, continuous performance monitoring, capacity planning, security, and troubleshooting. It also requires proactive maintenance with updates, backups, disaster recovery, and planning for future growth by evaluating and recommending new technologies for data availability, reliability, and efficiency.

Sounds exciting? Keep reading!

What You’ll Do:

• Design and deploy storage infrastructure (SAN, NAS, DAS, Object Storage) in accordance with organizational needs.
• Monitor and maintain storage systems to guarantee optimal performance, availability, and reliability.
• Perform capacity planning and forecasting for future storage needs.
• Develop and implement strategies for backup, replication, and disaster recovery.
• Troubleshoot and resolve issues related to storage systems.
• Maintain documentation of configurations, procedures, and standards.
• Collaborate with other Platform Engineering teams on system upgrades, migrations, and integrations.
• Automate storage provisioning and management using scripting or infrastructure-as-code tools.

Who You Are:

• 3–5+ years of experience in Linux systems administration with a focus on storage (e.g., Ceph)
• Proven experience with enterprise storage systems (e.g., Purestorage, NetApp, EMC, Dell, IBM, Hitachi).
• You have a strong understanding of RAID, LVM, NFS, iSCSI, multipathing, and file systems (ext4, XFS, ZFS, etc.)
• Hands-on experience with enterprise storage systems and clustering technologies
• Proficiency in shell scripting; You have Python, Puppet or Ansible knowledge
• Experience with virtualization technologies such as VMware or KVM.
• You have familiarity with cloud storage solutions like AWS S3 and EBS.
• Experience with monitoring tools (Nagios, Prometheus, Zabbix, etc.)

Ready to meet us?

If you are excited about this role, apply by clicking the link below. We can’t wait to meet you!

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

The annual base salary range for this role is $180,000 - $243,000; to learn more about our compensation philosophy, please clickhere.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

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• AV / IT Engineer

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Software Engineering Manager – Unified Platform

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Development

Amsterdam

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft — making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Why you should join the Unified Platform

The Unified Platform powers the core financial infrastructure behind Adyen’s platform - from how transactions are processed to how financial data is stored, monitored, and configured. It plays a critical role in ensuring that payments, accounting, reporting, and reconciliation work seamlessly across all products and customer segments.

We are currently hiring four Software Engineering Managers within the Unified Platform. These teams work on different parts of the platform but share a common mission: building scalable, reliable systems that power Adyen’s global financial ecosystem.

Depending on your experience and strengths, you may join one of the following domains:

• Transaction Platform Build and support Adyen’s core transaction platform by providing a highly available API to store and retrieve transaction data and events across the system.
• Storage & Scale Design and evolve the storage architecture behind Adyen’s financial systems, ensuring our data infrastructure can scale reliably as transaction volumes grow.
• Finance Observability Enable transparent and reliable financial operations by building monitoring and alerting systems for critical financial flows across the platform.
• Unified Configuration Create a consistent platform experience by standardizing internal infrastructure and configuration systems that power Adyen’s financial products.

Your final team placement will be determined based on your skills, experience, and the technical fit identified during the interview process.

What you’ll do

• Lead, grow, and mentor a team of 5–6 engineers building critical components of Adyen’s financial infrastructure.
• Guide the design and development of scalable distributed systems using Core Java, web services, queueing frameworks, REST APIs, and SQL/PostgreSQL.
• Collaborate closely with product and platform teams to design systems that are reliable, scalable, and easy to operate.
• Balance long-term technical improvements with product delivery.
• Foster a culture of ownership, collaboration, and continuous improvement.
• Set clear team goals aligned with engineering and product strategy.
• Improve operational excellence through automation, observability, and system reliability.
• Hire and develop engineering talent that thrives in a fast-moving environment.

Who you are

• A strong people manager who enjoys coaching engineers and enabling teams to perform at their best.
• Technically proficient in backend engineering, with strong experience in Java or other modern programming languages used to build large-scale distributed systems.
• Comfortable making difficult decisions and communicating clearly with strong senior engineers.
• Skilled at collaborating across teams and aligning stakeholders around technical decisions.
• A clear communicator who can explain complex technical concepts to both engineers and non-technical audiences.
• Experienced working with senior leadership to shape technical strategy and roadmaps.

Minimum qualifications

• 3+ years of people management experience leading engineering teams.
• 8+ years of experience in backend software engineering.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

Tech careers

Our engineers are building the first financial technology platform that combines payments, data, and financial services. We’re looking for more talented problem solvers to help us address a unique set of challenges.

Learn more

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• Data Platform Engineer

• Data Platform Engineer - OLAP

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Senior Implementation Engineer

Professional Services

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New York

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Senior Implementation Engineer

Adyen is looking for a Senior Implementation Engineer to manage new implementations, enhancements for our existing customers and own pre sales calls for our quickly growing portfolio of merchants. This person will work with Adyen's largest merchants globally to solution, consult, troubleshoot, implement, and launch scalable technical integrations. This position is based in New York, and the ideal candidate is both consultative and technical.

We are searching for Senior Implementation Engineers with a solid understanding of, and proven experience with technologies like APIs and front end development, integrations, and project management. This person is also heavily motivated by providing an excellent customer experience throughout the project lifecycle. As an Implementation Engineer, this person will be the primary point of contact for our merchant's technical teams, guiding them through the design, development, testing, and launch phases of their integrations with Adyen's platform.

In this role, the Implementation Engineer will have the opportunity to work on diverse projects that encompass various payment solutions, including Point of Sale (POS) systems, e-commerce platforms, marketplaces, and card issuing programs. By leveraging their technical proficiency and business acumen, the Implementation Engineer will play a vital role in guaranteeing a smooth implementation process and maintaining open lines of communication with our merchants and internal teams.

What you'll do:

• Utilize development and programming expertise to create scalable and robust solutions for merchant integrations, while ensuring adherence to payment best practices.
• Serve as a consultative partner in specific verticals such as e-commerce, point of sale, and multi-faceted platforms, guiding merchants through integration processes.
• Collaborate cross-functionally with Sales, Account Managers, Product, and Engineering teams to deliver seamless merchant experiences and drive continuous improvements.
• Leverage project management and technical consulting skills to oversee high-quality project delivery, guaranteeing the technical integrity of merchant integrations.
• Provide consultation on optimizing payment solutions, including checkout experiences, authentication, omni-channel payments, and platform onboarding, while collaborating with Developers and Product Managers to enhance the platform.

Who you are:

• 10+ years experience integrating and/or providing technical consultation when integrating with Web APIs
• Proven ability to quickly learn new technologies, understand complex systems (APIs, databases, SDK's, etc.), and desire to improve technical acumen
• Experience working with distributed systems, database design and systems architecture
• Excellent communication skills; comfortable leading meetings with high level decision makers
• Empathetic to customer and end-user needs, with the ability to translate business requirements and workflows into technical solutions that deliver value
• Ability to identify and clearly communicate pragmatic solutions to complex integration problems
• Ability to navigate ambiguity and make decisions on how to move forward by pulling in the right people.
• Growth mindset with a bias toward action

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

This role is based out of our New York office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

The annual base salary range for this role is $205,000-$275,000; to learn more about our compensation philosophy, please click here.

Apply now

The Adyen Formula

The way we work is guided by the eight principles of the Adyen Formula. Learn more here.

Learn more

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• Implementation Engineer

• Implementation Engineer

• Implementation Engineer

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IT Support Engineer

Infrastructure

Bengaluru

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

IT Support EngineerWe are looking for an IT Support Engineer at the start of their career to provide comprehensive support to our teams and employees in resolving IT-related issues. Going beyond first-line support, showcasing your proactive nature and eagerness to take on additional responsibilities with a hands-on attitude and a genuine passion for assisting others in optimizing the productivity of our dynamic workforce.

What you’ll do:

• You will be responsible for diagnosing and troubleshooting a wide range of IT challenges, from the initial setup of new users to providing assistance to colleagues with their IT inquiries. You will play a key role in optimizing our processes and systems.
• Collaborating closely with team members across the globe, you will provide comprehensive support for Apple device issues, user and systems access, networking, and other IT-related tasks.
• Enhance our global IT systems and functionalities, ensuring they remain up to date and aligned with evolving business needs.
• You will proactively analyze repetitive tasks and issues, employing automation techniques to streamline manual processes and improve operational efficiency.

Who you are

• You have at least 3+ years of experience in IT support and helping people troubleshoot their IT-related issues.
• You have been administering services such as Google Suite, Zoom, OKTA, and LDAP
• Experience with managing a large fleet of MacOS corporate devices leveraged by enterprise systems like JAMF or similar
• You have experience administering new joiners' onboarding sessions and IT user training.
• Knowledge of scripting languages such as Bash or Python, with practical skills in automating repetitive tasks and streamlining the end-user experience
• A flexible team player who can work independently and make informed decisions with a good understanding of up to date IT security practices
• You have experience with writing and maintaining technical documentation.

Nice to have

• Worked with config management systems such as Puppet, Ansible, or similar
• Experience with centrally managed packages, and you are able to deploy, update, and maintain applications on Apple end-user devices
• Good understanding of networking and firewalls